Karwan Saeed

Experience

• 

  Fanoos Telecom

  Apr 2011 - Jan 2014

  1. Building Initial ideas, Concept papers and pricing modules to meet the company targets. 2. Developing business cases for different offers and promotions.3. Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.4. Gather data on competitors and analyze their prices, sales, and method of marketing and distribution.5. Monitor churn customers and find best ways to return them back.6. Prepare reports of findings, illustrating data graphically and evaluate offers and company performance.7. Seek and provide information to help company determine their position in the marketplace.8. Provide offers and promotions evaluations on monthly basis & tracking the performance in terms of targets and results, followed by providing the necessary recommendations.9. Analyzing customers behavior of CDMA and Wimax in relation to sales and usage. عرض أقل

  • Market Research Specialist

    Aug 2012 - Jan 2014

  • Planning and Propositions Analyst

    Apr 2011 - Aug 2012
• 

  Asiacell Communications PJSC

  Jan 2014 - now

  • Preparing concepts to offer better plans to customers to gain bigger market shares and finally bigger revenue with good bottom line.• Insuring service quality to enhance customer experience by: o Customer journey like (How the customer can subscribe through channels, when the customer get notifications & Reminders…etc.) o Handling User Acceptance Test (UAT) before commercial launch of any services. This is to ensure zero defects and to ensure that the service is prepared based on company requirements. o Explaining & Training Customer Service team & Sales Team about the Offers & Products upon commercial launches.• Manage overall mobile internet services in terms of user base, data usage ,data transaction, revenues and price plan to obtain users’ needs.• Monitoring actual revenue and comparing with the forecasted revenue.• Responsible in running both ATL and BTL campaigns for data acquisition and to increase data penetration in the network. عرض أقل

  • Mobile Internet Manager

    Mar 2021 - now

  • Mobile Internet Team Leader

    May 2018 - Mar 2021

  • Data & Devices Sr. Officer

    Jan 2014 - May 2018