Zoe Johnson CeMAP

Experience

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  Oracle

  Jan 1998 - Aug 1998

  Project Specialist

  Started as Receptionist, promoted to Sales Administrator. Then promoted to Key Account Manager 'On-site' at Kelloggs US/UK. Invited to liaise & visit client with Directors, in New York head-office. Responsible for optimising client satisfaction and ensuring continued account income. Project: Implementation of SAP software.• Invited to travel Upper-Class Virgin Atlantic to New York Crown Plaza was the equivalent to 3 months salary each visit!• Had a fabulous relationship with my client, billing at $1mill a month. I was responsible for the clients satisfaction to keep billing. Show less

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  Barclays

  Aug 1998 - Feb 1999

  Senior Banking Consultant

  Client advice, interviews, sourcing products for sales, working to strict targets and deadlines. Assist customers experiencing financial difficulties. Codes of Conduct Inc. AML. Ensure customers enjoyed their Barclays experience. • Promoted in 2 months from Cashier to Office Based Sales Consultant (Mortgage, Protection, Loans, New Accounts) due to record number of Sales, Customer recommendations, Sales Referrals and positive interaction with Bank Manager, team and Customers• Became No1 in North West by 3rd month of being a new Consultant• Featured in Barclays internal magazine for best newcomer• Personal thanks from Area Manager for my contribution and success• Built great relationship with the Financial Advisor and refer my clients to for additional sales• Adapted extremely positively through the transition of Woolwich to Barclays Show less

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  AWD Holding AG

  Feb 1999 - Sept 2006

  Independent Financial Advisor

  #1 Top Performer/Converter/Referred Consultant in FSA Regulated Financial Advice.Won Las Vegas year after year! (Prize for top performance).Home appointments, fact finding and solution presentations. Whole of Market Mortgages, Buy-to-Let UK and Overseas property, Estate Planning and Wills, Pension review & Transfer, Tax planning assistance, Life & Critical Illness assurances, Income Protection.• Won Barcelona Holiday after 2mths of starting.• No1 UK Consultant often monthly & yearly, • Became & stayed No1 *Referred* consultant, unprecedented amount of personal referrals!• 1 of 2 employees with highest conversion rates, only broker who won top Las Vegas prize every year each consecutive year of employment, due to conversion or referrals or both.• Promoted to Recommendation Manager (new dept created for me) • Requested to hold training courses, mentor juniors & marketing to attract referrals.• With a low annual basic, earned over ₤100K top year. Show less

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  Adecco

  Nov 2014 - Apr 2015

  Recruitment Resourcer / Major Accounts Manager

  (NHS and Major Accounts)Telephone and face to face meetings with Hiring Managers, Heads of Service and Directors. • Headhunting and searching for Active and Passive candidates.• External Client review meetings at First-line, Management and Head of Service level• Face to Face interviews with every candidate.• Interview prep to maximise success of every candidate, incl attending offices with candidates.• Coaching and training of junior and apprentice staff • Identify candidate skills to match meticulously with vacancies, match personality and EQ skills• Contacting potential clients, existing clients, candidates to tele-interview, face to face interviews and registration. (6hrs telephone work per day)• Strict compliance checks inc Due Diligence, EAI, Data Protection Act and HMRC requirements. Monthly Audits of documentation from Head Office and external compliance. Show less

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  Co-op

  Mar 2019 - Aug 2019

  Recruitment Resourcer

  Advertising. Screening applications, CVs and tests. Telephone Interviews. Arranging F2F interviews, preparing candidates. Onboarding, ETW, Compliance.

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  Mortgage Advice Bureau

  Sept 2019 - Mar 2020

  Senior Mortgage and Protection Adviser

  FCA Government regulated Advisor.Face to Face & telephone fact-finds and Solution presentations. Purchases, Remortgages, BTL.Life Assurance, CIC, IP, FIB

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  Co-op

  Mar 2020 - Sept 2020

  Human Resources Associate

  Providing support for 63,000 colleagues. Hire to Retire. Payroll, Sickness, Benefits, Performance, Contracts, Secondments, Maternity, Termination

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  HM Revenue & Customs

  Sept 2020 - Nov 2024

  Customs Clearance Officer
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  First direct

  Oct 2024 - now

  Wealth and Personal Banking Consultant