Talk to sales Try for Free
Subhajit Sen

Subhajit Sen

Customer Service Manager

Followers of Subhajit Sen2000 followers
location of Subhajit SenKolkata, West Bengal, India

Connect with Subhajit Sen to Send Message

Connect

Connect with Subhajit Sen to Send Message

Connect

  • Timeline

  • About me

    Senior Manager at PricewaterhouseCoopers India Acceleration Center - Kolkata

  • Education

    • St Thomas Day School

      -
      Commerce

    • St.Xavier's College, Kolkata

      2004 - 2007
      Bachelor of Commerce (B.Com.) B.Com

      Activities and Societies: Part of the college dance team. I was doing the Bachelor of Commerce.

  • Experience

    • Cosmopolitan courier service ltd

      Mar 2003 - Nov 2005
      Customer Service Manager

      Managing courier deliver process and organising work flow among delivery boys.

    • Wipro Digital Operations and Platforms

      Dec 2005 - Nov 2006
      Customer Service

      Supported on customer calls from united health care and HP printers and laptops

    • IBM Global Process Services

      Jun 2007 - May 2008
      Operations Executive

      Providing technical support to customers on a satelight television process called Bell Xpress VU in Torronto.

    • PwC India

      Jun 2008 - Jun 2010
      Analyst

      Working with direct tax - tax and regulatory services.

    • PwC Acceleration Centers in India

      Jul 2010 - now

      Working on foreign tax compliance and regulatory framework process, which includes tax compliance, payroll service, Pre & post engagement services on US, UK, AU and IE. Driving process efficiency, quality, mitigating risks, managing teams in India for our overseas stakeholders. Managing multiple territory team projects & deliverables like UK Payroll, Mailbox management on tax compliance and regulatory systems, Australia tax and compliance matters, Qatar Engagement management and billing. Leading multiple territory projects in Global Coordination Service BU. Managing my own team and practising shared service for optimum utilisation of resourses. Assistant Manager in Tax Global Coordination Service. Leading tax compliance and support services. Leading end to end Australian Payroll processing service. Working with UK taxation preparing tax returns.

      • Senior Manager

        Jan 2023 - now

      • Manager L2

        Jul 2020 - Mar 2023

      • Manager

        Mar 2018 - Jul 2020

      • Assistant Manager

        Jul 2015 - Mar 2018

      • Senior Associate

        Jul 2013 - Jun 2015

      • Associate

        Jul 2010 - Jun 2013

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Subhajit Sen
      Star Award PricewaterhouseCoopers Service Delivery Center Kolkata Jan 2015 Received star award for the outstanding performance show in my role. Includes deliverable, project handling skills, Client Management onsite and offsite, business transition and overseas travel for business.