Nicholas Bowen

Experience

• 

  Verizon Wireless

  Sept 2006 - Feb 2008

  Technical Support Representative

  Ensured customer satisfaction by resolving concerns related to equipment function at regional call center. Addressed account related issues from provisioning to billing.

• 

  Calabash EMS, Inc.

  Feb 2008 - Jul 2015

  Operations Manager

  Reported directly to the Board of Directors and led all aspects of operations and finance. Managed all deposits and financial records. Generated and organized reports/filings for local, State and Federal agencies. Built and maintained relationships with community leaders, vendors and residents. Created and maintained organizational by-laws and technical operations guidelines.

• 

  Brunswick Senior Resources Inc

  Jul 2015 - Feb 2016

  Coordinator of Thrift Store Operations

  Created and led fundraising initiatives. Managed daily function of retail business including deposits, hiring/training personnel, customer engagement/feedback, maintaining time cards, and coordinating building maintenance. Implemented systems and procedures to reduce operating costs and increase revenues.

• 

  Casteen for Congress

  Jan 2016 - Mar 2017

  District Liaison

  Managed communications and scheduling for Congressional campaign covering the 7th District of North Carolina. Developed and maintained rapport with civic leaders and citizens. Coordinated campaign volunteers. Designed and oversaw production and distribution of campaign materials.

• 

  The Smith Center for the Performing Arts

  Jul 2018 - Mar 2022

  Guest Services Specialist
• 

  AEG Presents

  Sept 2021 - now

  • Box Office Manager

    Jun 2024 - now

  • Box Office Supervisor

    Sept 2021 - Jun 2024