Tara Haden

Tara Haden

Customer Service Assistant and Fundraiser

Followers of Tara Haden814 followers
location of Tara HadenLondon, England, United Kingdom

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  • Timeline

  • About me

    Project Manager

  • Education

    • Chislehurst and Sidcup Grammar School

      2012 - 2014
      High School Alevels Business 'A' Economic 'A' Biology 'B' Psychology 'A'

      Activities and Societies: Peer Mentor, Sports maker: Senior Sports leader- leadership award Sixthform

    • Blackfen School For Girls

      2007 - 2012
      High School GCSE 2 'A*' 10 'A' (Including maths,English & Science)

      Activities and Societies: Chair Student Representative, Eco Represenative, Junior Sports Leader and Peer Mentor

    • University of Sussex

      2014 - 2018
      Bachelor's Degree Business and management Studies with a professional placement year 1st

      Activities and Societies: President of Sussex Business Society, Marketing Assistant at Uni TV, Samba and Zumba society member, Business School Peer mentor & student representative 1st class honours BSc Business & Management Studies at the University of Sussex with a professional placement year.

  • Experience

    • British Red Cross

      Jan 2012 - Jun 2013
      Customer Service Assistant and Fundraiser

      Serving customers, till service, stock rotation, pricing stock,personal stylist, general cleaning and maintenance of the shop. Organising fundraisers and involving the local community.

    • Bexley Council

      Jun 2012 - Jun 2012
      Communications Department

      Work Experience Placement:Writing/publishing articles, applying research and responding local residents concerns.

    • Charlton Athletic Football Club

      Jul 2012 - Aug 2014
      Waitress

      Trained Silver Service Waitress, VIP waitress, meeting customers high quality needs and general food preparation support.

    • Sophie's Choice

      Dec 2012 - Jan 2013
      Waitress
    • American Express

      Sept 2014 - Jun 2015
      Retail Kiosk worker: Customer Service Assistant

      Serving customers and handling food services in a fast paced environment.

    • Compass Group

      Sept 2014 - Jul 2016
      Customer Service Assistant & Barista at various Compass outlets at The University Of Sussex

      Serving customers,till service, serving food, barista coffee service, stock rotation, stock taking and general cleaning.

    • University of Sussex

      Sept 2014 - Jun 2016

      Interacting with prospective students and their parents, leading campus tours and communicating the student experience to a wider audience. Actively listening to undergraduate’s views, taking action and attending regular board meeting to improve university facilities. Interact with Brighton and Hove/ the local community, forwarding views and discussing issues that arise with the local council.

      • Student Ambassador

        Sept 2015 - Jun 2016
      • BMEC Student Representative

        Sept 2014 - Sept 2015
      • Community Representitive

        Sept 2014 - Jun 2015
    • Oval Cafe

      Jun 2015 - Aug 2015
      Waitress

      Serving customers, general cleaning, till work and food preparation.

    • Gatwick Diamond Business

      Jan 2016 - Jan 2016
      Business liaison
    • JJ Flaunt

      Jul 2016 - Aug 2016
      Marketing Assistant Internship

      Managing social media platforms including: Facebook, Instagram, Google +, YouTube. Supporting in store and online promotions. Producing advert content and investing in boosted posts. Organising video ads and still ads and cooperating with Visit Brighton to place ad content on their web page and local magazine. Building brand recognition through social media daily post and blog entries and connecting with potential customers through email. Creating new offers to boost sales. Supporting the redesign of the website and other supporting roles. The main aim was to improve the sales of interchangeable jewellery online. (See my placement report for more details) Show less

    • University of Sussex

      Sept 2016 - Jun 2018

      Working in the Business Liaison & Placement Team within the School of Business, Management & Economics (BMEc) Professional Services Team.Main Responsibilities -Strategy and planning:• support senior staff within the School in development of strategy and associated plans to support the School’s overarching aims of excellence in teaching and research. Focus on building the student report and contributions towards the School EQUIS Accreditation. Business liaison support for the EQUIS Chapter. Monitoring CRM for BMEc business associates and contacts.Project management:Support senior staff with the development and delivery of campaigns to support specific initiatives and priorities, for example relating to the promotion of research, or raising the profile of the School • lead on specific elements of delivery, with a particular focus employability, business engagement and events • lead on development of projects in direct response to need within the School. Organisation of BMEc career events including placement awards and careers festival. Evaluating initiatives for business and student engagement and compiling reports for the School.Systems:• build on ongoing projects to gather and record data relating to a range of priority areas in teaching and research, and review the usage and potential for development of these • where appropriate, review and report on the effectiveness of the School’s various methods of student-facing internal communications in order to improve student experience and ensure vital messages are effectively conveyedGeneral:• respond to email, face to face and telephone enquiries from internal and external parties • organise, attend and record notes and actions of relevant meetings • organise, attend and help to promote events • create and contribute to a range of reports required for Senior Management • take on ad hoc projects according to need within the School Show less

      • Student Mentor: School of Business Management & Economics

        Sept 2017 - Jun 2018
      • Project Coordinator: Business Liaision & Placement Team

        Sept 2016 - Sept 2017
    • University of Sussex Students' Union

      Jun 2017 - Jun 2018

      Responsible for ensuring that Sussex Students' Union educates its members,staff and officers on sexual consent. To ensure Sussex Students Union actively promotes and communicates a zero tolerance approach to sexual harassment and assault. To champion and promote inclusivity in Sussex Student Union's consent campaign, representing people from a wide range of backgrounds. To ensure Sussex Students' Union engages with the local community to build initiatives to improve safety for those around Brighton and Hove.Main Duties & Responsibilities• Workshop delivery and development• Co-ordinate regular content through e-marketing and social media,• Implementation of Policy and procedure throughout the students' Union,• Consent campaigns & representation,• Community Outreach, engaging with external student facilities to implement new schemes such as "Good Night Owls" scheme and other relevant projects to benefit students,• Training volunteers and encouraging students to actively engage in community events around safety in the city,• Collaborating to organise consent awareness events and student engagement,• General Support of Students' Union Equality & Diversity Policies. Show less One of the most joyful experiences of university life has been being offered this opportunity to be fully involved in the business society watch it grow and develop and offer a practical business outlet for students from all subjects. Main role & Responsibilities:• Overseeing all activities for and in association with the society,• Chairing all committee meetings & society workshops,• Ensuring the society is in line with objectives and values, working towards the Students’ Union Leaf Schemes,• Connecting with regional businesses to work with the society on workshops, job offerings, shared communication etc,• Managing e-communication,• Actively encouraging membership involvement and growth,• Society collaboration, event organisation & management,• Compliance with policy and risk assessment before any events,• Empowering committee members and allowing for a society that leads to 360 student satisfaction. Show less

      • Campaign Facilitator

        Sept 2017 - Jun 2018
      • President Of Sussex Business Society

        Jun 2017 - Jun 2018
    • STANLEY TAX ASSOCIATES LTD

      Sept 2018 - Nov 2018
      Tax Team Member

      Responsibilities:-Completing client engagement packs-Researching commercial property using specialist software and other methodology-Data mining properties to obtain comparable evidence-Building and maintaining cases notes to ensure viability of work-Calling government authorities to obtain any relevant case information for property history-Taking ownership of tax cases-Liaising with clients and third parties to build case notes-Assisting surveyor’s collation and analysis of site data-Updating client information and case progression on our CRM systems -Presenting work to management-Completing general administrative tasks as required-Assisting the team will incoming calls, new business enquires and directing calls as required-Assisting the team will greeting clients and visitors to our offices-Representing the business with a positive attitude -Working within the firm’s Data Protection / GDPR polices Show less

    • One Perfect Line Music

      Nov 2018 - Nov 2019
      Marketing Executive & Client Liaison

      Developing the company's mission; brand management; pricing and relationship with external stakeholders.- Researching and approaching potential clients (music publishing companies and film production companies) with the Product portfolio of 500+ songs and 100+ sound recordings, with the aim of placing songs in short films and TV advertisements; and Negotiating the contract terms for such licensed usage, by email, telephone and in meetings. - Targeted online marketing of the Services offered; the Songwriting and songwriting consultancy (feedback) services aimed at individuals and the Music production services available to musicians and bands. -Management of content on social media channels. -Developing and maintaining an Email Newsletter marketing the above services and products.-Monitoring and reporting on competitive activity. -Sourcing advertising opportunities and place adverts in the press and/or radio. -Liaising with printers and organisation of photo shoots and recording sessions. -Managing the marketing budget. -Aligning marketing strategy with the sales strategy. Show less

    • Computacenter

      Jul 2019 - now

      Project manager on the 18-month graduate programme.

      • Project Manager

        Jul 2019 - now
      • Graduate Project Manager

        Jul 2019 - Apr 2022
  • Licenses & Certifications

    • Advanced Certificate In Retail Skills

      British Red Cross
    • Agile Scrum Framework Overview

      Company
    • BoE Monetary Policy Presentation Award

    • Certificate In Microsoft Applications for Professional and Graphic Purposes

    • Food handling & Customer Service Training at Compass Plc

    • Trained First Aider

    • Photoshop CSE

      May 2016
    • Senior Sports leadership award

      Edexcel
      Jun 2014
    • Food As Medicine

      MONASH UNIVERSITY
      May 2016
    • Developing Your Emotional Intelligence

      LinkedIn
      Aug 2020
      View certificate certificate
    • PRINCE2® 2017 Foundation & Practitioner

      PeopleCert
      Jul 2020
    • Interpersonal Communication

      LinkedIn
      Aug 2020
      View certificate certificate
    • Level 2 Certificate in Understanding the Care and Management of Diabetes

      NCFE
      Nov 2016
    • Distinction Diploma In Health & Fitness

      Continued Professional Development Institute
      Apr 2017
    • Level 2 Award In Nutrition & Health

      NCFE
      Sept 2016