Meenakshi Jamwal

Meenakshi Jamwal

Customer Care Executive

Followers of Meenakshi Jamwal5000 followers
location of Meenakshi JamwalDubai, United Arab Emirates

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  • Timeline

  • About me

    Sales Director @HMB Homes Real Estate Development II Founder @HomEase Mortgage Consultants

  • Education

    • The London School of Economics and Political Science (LSE)

      2021 - 2023
      Real Estate & Finance Real Estate A+
    • St. Xavier's College

      -
      BSc Chemistry Major with Honors Chemistry

      Activities and Societies: Social Services witgh Slum Kids in Akansha,Associated with Akashdeep Teach India, TOI initiative, was a member with Rotract club

  • Experience

    • Bharati Cellular

      Aug 2000 - Sept 2003
      Customer Care Executive

      First ever job - I started by handling calls with target of 110 per day in number & 85% & above in QualitySell SIM cards with target of 20 a month at the store.Promoted to handle a sales team on over achieving the targets time & again.

    • Tech Mahindra Business Services

      Oct 2003 - Oct 2007
      Contact Center Manager

      •Achieving the set sales & customer satisfaction •Handle the rewards & recognition for the contact center - CSW (worldwide)•Performance Appraisal bi-annually for the team leaders & provide increments & incentives.•Process Improvement for the customer pain areas

    • Hutchison 3G

      Nov 2007 - Dec 2010
      Contact Centre Manager - Quality

      •Build goals & strategy•Coaching & performance reviews•Ensure smooth operation

    • SHE REALTY

      Mar 2011 - Aug 2013
      Director

      •Ensure to meet self-targets of the projects handled. Earned revenue of approx. 3crore in a period each month. •Review & Strategies the various effective means & ways to get the best of both the worlds, sale numbers & yet provide Customer experience.

    • Eye on Realty

      Sept 2013 - Aug 2014
      Property Specialist

      This was the move to Dubai from India. So life started fresh again in a new country with new rules to live by.Primarily I was to generate revenue & maintain high standards of level of Client services by selling & leasing apartments. Also work towards building relationships with Developers & other big names in the industry.List of Job responsibilities however – Listing & Sales of the properties.Open houses with exclusive properties in specialised areas.Build a client data base using the CRM tool, to ensure long lasting & accurate client databaseBuild a brand by providing high levels of sales experience & post sale services.Over a period of time, get referrals from the existing clients to get more business in & build the brand.Cold calling from the database, where communication with the clients makes the maximum impact on trust, build on the phone. Presently I have a data base of 100 properties rentals & SalesWork closely with other industries like Banks, services, govt offices was also a key performance indicator. Show less

    • RAKBANK

      Sept 2014 - Jun 2016
      Relationship Officer

      • Achieve a target of 3 million every month by way of selling mortgages.• Build relationship with mortgages houses & real estates. • Identify & feedback into the system for products updates in the market. • Groom the newcomers to perform at an optimum level.

    • Noor Bank

      Jul 2016 - Apr 2020
      Assitant Manager

      •Achieve a target of 4 million every month by way of selling Islamic Finance ONLY.•Build relationship with mortgages houses & Real Estates. •Identify & feedback into the system for products updates in the market.Signed off from the company at the epic DIB Merger where my last job responsibility was to lead our Channel partners & generate revenue to the tune of about AED 5Million monthly. This honed my leadership & stakeholder management skills. Also, it greatly challenged & excited me on a daily basis. Show less

    • JLL MENA

      May 2020 - May 2022
      Sales Manager

      Sales of UAE real estate/building relationship with financial institutions to work in synergy/build more revenue-generating models

    • HomEase

      Jun 2022 - now
      Founder
    • Freehold Mediation & Information

      Jun 2022 - Dec 2022

      We specialise in providing real estate investment opportunities in this highly lucrative Real Estate of Dubai, UAE.

      • Head of Sales Operations

        Nov 2022 - Dec 2022
      • Sales & Market Analyst Manager

        Jun 2022 - Nov 2022
    • HMB Homes Real Estate Development

      Dec 2022 - now
      Sales Director
  • Licenses & Certifications

    • Speaking Confidently and Effectively

      LinkedIn
      Oct 2021
      View certificate certificate
    • Transitioning from Manager to Leader

      LinkedIn
      Oct 2021
      View certificate certificate
    • Real Estate Economics & Finance

      The London School of Economics and Political Science (LSE)
      Jul 2021
      View certificate certificate
    • London School of Real Estate & Finance

      London Business School
      Jun 2021
    • Building Rapport with Customers

      LinkedIn
      Jul 2020
      View certificate certificate