Tushar Goel

Tushar Goel

Apple Production Support Specialist

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location of Tushar GoelAustin, Texas, United States

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  • Timeline

  • About me

    Technical Lead Splunk

  • Education

    • Punjab Technical University

      -
      Bachelor's in Technology Computer Engineering
  • Experience

    • Apple

      Jun 2007 - Apr 2010
      Apple Production Support Specialist
    • AT&T

      Apr 2010 - Jul 2013
      Sr Systems Engineer
    • EBay

      Jul 2013 - Feb 2020
      Sr. Tech Operations Engr
    • Wells Fargo

      Apr 2020 - Jul 2020
      Splunk Web Developer
    • Wipro

      Jul 2020 - now

      I work as a Tech Lead for Apple Platform Services Splunk team from Wipro. I am responsible for actively aiding Splunk Infrastructure Team in different phases of the project, including problem definition, diagnosis, solution generation, design and deployment; to train and mentor offshore team on an ongoing basis; to onboard new customers/data to Splunk; to talk to customers to understand their expectations from Splunk and propose a solution to meet their needs; to troubleshoot any issues during onboarding; to support Search Head Clusters/Indexer Clusters; to resolve HelpCentral Tickets within SLAs ; to assist in cluster migrations, doing POCs; installing forwarders/HFs; doing capacity analysis for NPIs, and making configuration changes as needed pre NPIs, to mask PII data in accordance with Privacy Compliance Policies, including optimizing resource utilization during the process of masking. Show less

      • Technical Lead

        Jul 2020 - now
      • Splunk Consultant at Apple Inc.

        Jul 2020 - Dec 2023
  • Licenses & Certifications