
Danny Vuong
Manager

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About me
Program Manager at Amazon
Education

Redlands Senior High School
2012 - 2016High School DiplomaActivities and Societies: CNH District Key Club International

University of California, Riverside
2016 - 2020Bachelor of Arts - BA PSYCHOLOGY Summa Cum LaudeGPA: 3.93- Chancellor's Honors List for all eligible quarters- Dean's Honors List for all eligible quarters- Dean's Academic Distinction Award for all eligible school years
Experience

JYS Taekwondo
Jul 2016 - May 2020Manager• Managed and coordinated the work schedules of 4 hourly employees and 9 company interns• Conducted consultations regarding financial processes and payment options with 200+ clients• Designed and facilitated martial arts courses and fitness programs daily for 120+ students

University of California, Riverside
Jan 2018 - Mar 2020Research Assistant• Led a team of 5+ research assistants, coordinating daily tasks and ensuring smooth operations• Trained new team members on lab procedures, enhancing efficiency and accuracy in research studies• Collaborated with graduate student supervisors to conduct bi-weekly research studies, contributing to data analysis and interpretation

Amazon
May 2020 - now• Lead process improvement initiatives for North American Operations, driving high-quality solutions and achieving key business objectives.• Develop training standards for standardized planning cadences, resulting in improved KPIs and operational efficiency.• Mentor a team of Program Managers and Logistics Coordinators, ensuring successful project execution and stakeholder communication. • Led a team of 18 Area Managers and 950+ Fulfillment Associates, promoting top performers to higher roles• Developed and executed labor plans for high-volume daily and hourly operations, driving key business objectives• Spearheaded operational projects resulting in 20% monthly improvements in performance metrics• Collaborated with cross-functional teams to achieve a 38% improvement in Building Cost and other operational efficiencies • Achieved weekly volume plans of 5+ million units shipped by leading a team of 4 T3 Process Assistants and 100+ hourly T1 Fulfillment Associates• Trained 2 Operations Managers and 8 Area Managers with onboarding cadences utilizing Microsoft Office 365 to improve KPIs • Promoted 5 hourly T1 Fulfillment Associates to higher T3 Fulfillment Roles
Program Manager
Aug 2023 - nowOperations Manager
Mar 2022 - Aug 2023Area Manager
May 2020 - Mar 2022
Licenses & Certifications
- View certificate

Social and Behavioral Researcher
CITI Program, A Division of BRANYJan 2018
Honors & Awards
- Awarded to Danny VuongChancellor's Honors List University of California, Riverside Jun 2019 Completed 3 consecutive Academic Quarters with a GPA above 3.5.
- Awarded to Danny VuongDean's Academic Distinction Award University of California, Riverside Jun 2019 Maintained a GPA above 3.90 throughout the 2018-2019 academic school year.
- Awarded to Danny VuongDean's Honors List University of California, Riverside Mar 2019 Completed Winter 2019 Academic Quarter with a GPA above 3.5.
- Awarded to Danny VuongDean's Honors List University of California, Riverside Dec 2018 Completed Fall 2018 Academic Quarter with a GPA above 3.5.
- Awarded to Danny VuongChancellor's Honors List University of California, Riverside Jun 2018 Completed 3 consecutive Academic Quarters with a GPA above 3.5.
- Awarded to Danny VuongDean's Academic Distinction Award University of California, Riverside Jun 2018 Maintained a GPA above 3.90 throughout the 2017-2018 academic school year.
- Awarded to Danny VuongDean's Honors List University of California, Riverside Mar 2018 Completed Winter 2018 Academic Quarter with a GPA above 3.5.
- Awarded to Danny VuongDean's Honors List University of California, Riverside Dec 2017 Completed Fall 2017 Academic Quarter with a GPA above 3.5.
- Awarded to Danny VuongChancellor's Honors List University of California, Riverside Jun 2017 Completed 3 consecutive Academic Quarters with a GPA above 3.5.
- Awarded to Danny VuongDean's Honors List University of California, Riverside Mar 2017 Completed Winter 2017 Academic Quarter with a GPA above 3.5.
- Awarded to Danny VuongDean's Honors List University of California, Riverside Dec 2016 Completed Fall 2016 Academic Quarter with a GPA above 3.5.
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