Christopher Küster

Experience

• 

  Chapman Financial South Africa

  Feb 2015 - Feb 2018

  Book keeper/ Accountant

  Working part time for a small start-up business that provides a variety of bookkeeping and financial services to a number of international and local clients

• 

  University of Cape Town

  Jul 2015 - Nov 2017

  Tutor

  Tutor in the Department of Statistical Sciences.I have one/two classes of about 25 students each which I tutor. Other duties include hosting workshops for larger groups of students of up to 200, as well as facilitating hot seats that provides one-on- one time with students struggling with the study material.

• 

  Mindpearl

  Nov 2015 - Jan 2016

  Customer Service and Sales Representative

  Full-time employment during 2015/2016 university vacation. Worked as a German Speaking Call Center Agent for the Weight Watchers - Germany account. I used a variety of computer systems, including the eGain email system

• 

  Truworths

  Feb 2018 - Sept 2021

  Credit Risk Analyst

  Worked as a Credit Risk Analyst in the Risk and Analytics department at Truworths, a large fashion retailer: - Using SAS, SQL, and PowerBi to perform day to day tasks - Responsible for the Layby financial product, it's development and strategy (credit risk strategy) - Project management of changes and improvements to the Layby product - Forecasting of Targets for our in-store offering - Engaging with Stakeholders and presenting reports to all levels of the company

• 

  Klarna

  Oct 2021 - now

  Working as an Analyst in the Market Expansion space, we launch new markets and new payment methods at Klarna: - Using SQL, Python, and Qliksense to perform reporting and adhoc analysis. - Building automated reports in Slack, and a ChatGPT Slackbot using Python and Langchain. - Engaging with Stakeholders to manage the development of changes in the purchase flow. - Designing and maintaining data pipelines and dashboards. Working as an Analyst in one of Klarna's Market Success Teams: - Measure and assess our merchant portfolio performance - Providing analyses and presentations to our top merchants and stakeholders - Forecasting our portfolio performance (volumes and profitability) - Developing data pipelines and dashboards to streamline the reporting process

  • Senior Product Analyst

    Jan 2023 - now

  • Senior Analyst

    Oct 2021 - Dec 2022