Maureen Knapp

Experience

• 

  University of Florida

  Jan 1999 - Jan 2001

  Senior Library Technical Assistant, Monograph Acquisitions

  • Management of domestic and foreign approval plans• Monographic ordering and processing of received arrivals• Management and expenditure of over $400,000 in General Humanities funds• Public relations with foreign and domestic book vendors and publishers• Computer liaison• Transliteration and provisional bibliographic processing of Russian titles• Information desk volunteer• Assistant editor of online department newsletter• Creation of workflow guidelines and instructions• Maintenance and assistance with FulLOADER and CORCE, approval plan maintenance systems Show less

• 

  University of South Florida

  Jan 2001 - Jan 2002

  Graduate Assistant - Library Reference Department

  • Research and reference assistance at an integrated reference desk • Informal bibliographic instruction for library patrons of varying experience• Formal bibliographic instruction via Introduction to the Library classes for freshman English students• Training and assistance in the use of a web based Library catalog• Instruction in the use of over 400 databases and 5000 electronic journals• Advancement of computer literacy through individualized assistance and instruction.• Phone based assistance to patrons via reference help line• Computer based assistance via virtual reference chat room Show less

• 

  LSU Health Sciences Center

  Aug 2002 - Dec 2012

  Assistant Librarian / Assistant Professor

  As a reference librarian, I provided research support at LSU Health Sciences Center New Orleans. I was also the library liaison for LSUHSC-NO School of Allied Health Professions, the Graduate School of Basic Sciences and Manager of Digital Projects. In 2010 I received a regional National Network of Libraries of Medicine award for $25,000 to digitize rare books on yellow fever. In 2011 I organized and executed a free online continuing education course on mobile technology in health care settings for medical librarians called "Get Mobilized: an introduction to mobile resources and tools in health sciences libraries." The class had over 500 registrants and was awarded the 2012 Chapter Project of the Year Award from the Medical Library Association (MLA). In recognition of this, I also received the 2012 Librarian of the Year Award from the South Central Chapter of the MLA. Show less

• 

  Tulane University

  Dec 2012 - Jul 2016

  Research Support & Education Librarian

  The Research Support and Education Librarian is a research, reference and user services librarian, who also is specifically tasked to provide Evidence-Based Medicine (EBM) resources, tools and training, as well as research support in biomedical resources, tools and data management to the departments, programs and library user community in the Health Sciences Center at Tulane University. This librarian provides research and data management support, information services, reference transactions, access to health information resources; teaches classes in the library's education program, and plans specialized instruction and programming tailored to the clinical, biomedical research and public health community. Show less

• 

  NNLM Training Office

  Sept 2016 - now

  Training Development Manager / Librarian

  - Supports training operations for an NIH grant-funded network consisting of 13 regional medical libraries, offices and centers, 80+ staff, and 30 instructors distributed across the United States serving a base of over 30,000 users. - Project manager for 20+ webinars and online classes- Administrator for learning management system (Moodle 3.9) and learning object repository (SeedDMS). - In April-Oct 2021, transitioned training & registration system from Drupal 8 to Drupal 9. Audited and reduced classes by 82%, communicated with internal and external stakeholders, onboarded staff to new registration portal (CiviCRM).- In 2017, with Web Services Office, built and deployed an internal learning object repository (SeedDMS), published a paper on the process in 2018. - Creates and maintains training policies and procedures on staff intranet. Communicates policies via written, verbal and onboarding webinars. - Co-creator and trainer for How PubMed Works: Introduction- Creates and manages learning plans for NNLM classes that fulfill professional development specializations and certifications for consumer health and public health.- Ensures accessibility standards and Section 508 compliance applies to public documents.- Applies adult learning theory to learning program development.- Proficiency in Camtasia, Microsoft Office.- Conducts and coordinates training activities (onsite and virtual) to support internal teams. Show less

• 

  Medical Reference Services Quarterly

  Jan 2023 - now

  Editor in Chief

  This highly acclaimed, peer-reviewed journal is an essential working tool for health sciences and hospital librarians. For information professionals who provide reference and public services to health sciences personnel in clinical, educational, or research settings, Medical Reference Services Quarterly covers topics of current interest and practical value in the areas of reference and information literacy services in medicine and related specialties, the biomedical sciences, dentistry, nursing, and allied health. Contact mrsqeditor@gmail.com with inquiries. https://www.tandfonline.com/action/journalInformation?show=aimsScope&journalCode=wmrs20 Show less