Arun Mohit Rajakumar

Experience

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  HINGE, National level technical symposium

  Jun 2010 - Dec 2011

  Core Organiser
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  IBM India Pvt. Ltd.

  May 2013 - Jul 2018

  Test Specialist

  Diverse Industry experienceHospitality | Telecom | Media ClientsMarriott | AT&T | Imagine CommunicationsModules:Full service property management systemsGlobal computing platformIntegrated system testingQuality management.Service Commitment Award:Devised process improvement plans on the test auditing front and successfully improved turnaround time for the entire account. Awarded at the Quality Innovation Summit for astute problem-solving.• Led a team of 3 Quality Analysts through Agile projects with Scrum framework.• Facilitated war rooms and account-wide calls pre-release for smooth business flow aiding Scaled Agile Delivery for AT&T’s Integrated System Testing.• Credible role for 8 months in gaining client confidence, before IBM established full-fledged business with Marriott International.• Validated the placement, agreement, and billing of advertisement/ commercial spots in between programs for Imagine Communications.• Helped BAs and project teams formulate the requirements, through edge cases in integration testing, by understanding the business flow processes.• Identified ambiguous/incorrect/inconsistent requirements during UAT and regression test phases. Suggested corrections for the same. Show less

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  TryTribe

  Sept 2018 - Oct 2019

  Founder

  A community engagement platform to foster the exploratory curve, self-development and thereby building people via a performative learning culture. • Product Management: Formulated the requirements and technical specifications document by assessing the real-world needs obtained from the partner outreach. • Product Ownership: Created the content. Closely reviewed the wireframe, design elements & UI/UX aspects to release a successful prototype.• Business Scope: Closely involved in developing the financial model and use cases to establish POC.Tough call: We suspended TryTribe after several rounds of partner outreach, a couple of pilots, and tech. We didn’t want our vision compromised by moving operations off the ground, onto Zoom. Show less

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  Falcon Info Systems FZE LLC

  Nov 2019 - Mar 2022

  Program Manager

  • Enabled the expansion of the existing telecom LoBs to emerging and struggling economies in MEAF, SAARC and Indo-China.• Inception of 2 high performing teams.• Owned the VoIP production team of 7 as a Scrum Master.• Employed Behavior driven development for swift delivery of Lean projects.• Coached teams to align with the agile release train roadmap for synchronized Program increment.• Managed service requests, delivery & risks using Kanban Board in Customer Support team of 5.• Data driven prioritization of the iteration scope for robust implementation strategies by analyzing business outcomes. Steered cultural transformation of empiricism.• Designed, conducted & In-charge of workshop(s) for leads in better resource utilization. Show less

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  Sri Mookambika Infosolutions

  Jul 2022 - Dec 2022

  Scrum Master

  • Led 4 cross-functional teams across geographies in GHX account with a cumulative headcount of 25.• Widely appreciated by client for impeccable delivery of a complex & key feature. Debut delivery for a support team.• Liaised the infra team with the top management of GHX to achieve significant AWS cost optimisation using the latest CI/CD approaches.• Nurtured a culture of empathy amongst teams to ensure optimal dependency management.• Pioneered market research for the founder/CEO; feasibility, scope, business process & competitor analysis for a novel product in healthcare compliance management in the Indian segment.• Coordinated and facilitated scrum ceremonies to ensure seamless delivery. Tracked and managed the sprint(s) to abide by the DoR and DoD. Show less

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  Happiest Minds Technologies

  Jan 2023 - now

  Associate Project Manager

  • Steered incidents resolution, service delivery, and process change in GHX Exchange which amounted to 40% cost cuts and 1.25x efficiency.• Facilitated offshore Business Analyst responsibilities like Pre/Post grooming.• Immediate reportee to the Director(Product Engineering Services); added leadership value to top management. • Systematically identified intricate organizational issues in the newly bifurcated team structure & hypothesised actionable improvement to the Sr. VP Delivery.• Proactively initiated and owned the tech team decision alignment by analyzing the risk scope of probable initiatives with the client VP Delivery.• Digital transformation: Networked with peer agile coaches across the industry to curate thought-process framework based on a problem statement pertaining to multi-vendor scenarios in scrum of scrum calls. Show less