
Emmanuel Onuh
Field Support Engineer

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About me
Field Maintenance Engineer | Telecommunications | Java | MySQL | Python | Cloud Computing - Microsoft Azure
Education

National Open University of Nigeria
2016 - 2019Master of Science - MS Information TechnologySuccessfully conducted a dissertation research project on ‘The Design And ImplementationOf A Web Based Student Compliant System: Case Study Of Benue State University, Makurd

Benue State University
2005 - 2010Bachelor of Applied Science - BASc Computer Science Second Class Honors, Upper Division
Experience

Ericsson
Nov 2013 - Oct 2017Field Support Engineer Responsible for the configuration and integration of Ericsson 2G(RBS), Node_B, BTS, transmission (Aviat) nodes and other solutions on client's (MTN) network; Carried out troubleshooting and problem resolution of IP and TDM transmission networkissues to stabilize and optimize client's network; Cleared alarms generated from transmission equipment on Ericsson RBS and Node_B. Aswell as carried out resolution of Rx Path imbalance and VSWR alarms. Also, carried outexternal alarm termination and simulation using NOC; Carried out proper Active Periodic Preventive Maintenance (APPM) on Radio Base stations(RBS) and transmission equipment such as radios, control system, rectifier, etc; Utilized root Cause Analysis to determine origin of existing issues and resolve suchpermanently e.g. tracing and resolving lost E1s from termina Show less

Huawei
Oct 2017 - nowField Maintenance Engineer Actively involved in managing clusters by ensuring 99.9% availability of MTN and 9mobilenetwork access, power and transmission availability; optimize consumables to reduce OPEX as well as effective vendor management, contract enforcement, SLA and penalty application; Carry out daily site visit, supervision and implementation of all planned network integration, expansion and roll outs; Coordinated activities of the passive team to ensure constant availability of power totelecoms equipment; Routinely carry out preventive and/or corrective maintenance according to scheduled plan. And also ensure all installation and maintenance works undertaken by contractors meetHuawei and client's specification, standard and SLAs; Provide transmission engineering support in the resolution of faults attributable totransmission equipment. As well as run change requests, faults escalation and resolution andalso, ensure TTs are correctly/accurately closed through the regional field team; Ensure that all potential service and site integrity affecting issues such as technical, communal and security are always attended to and resolved at the early stage; Responsible for managing client’s telecom sites end-to-end; Draft and reported accurate RCA findings of problems and issues from sites to managementfor resolution. Show less
Licenses & Certifications

Conflict, Stress and Time Management And Managing a Project (Project Management)
Philips OutsourcingJan 2014
Ericsson Academy Certificate on 2g and 3G theory & on-the-job training
Ericsson- View certificate

Cybersecurity Essentials
CiscoAug 2022 - View certificate

Networking Academy Learn-A-Thon 2022
CiscoJul 2022 - View certificate

Introduction to Cybersecurity
CiscoJul 2022 
Cisco Certified Networking Associate (CCNA)
CiscoJan 2012
Huawei Certified Datacom Professional
Huawei
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