Amit Jaiswal

Experience

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  LocoNav

  May 2018 - Nov 2018

  Operations Executive

  • Helped to set up and execute the entire operations process of Fastags for the clients.• Managed Fastag inventory and coordinated with suppliers and banks to reduce out-of-stock instances by 12%.• Acted as the POC between clients (ITC, Reliance) and the tech team.• Collaborated with cross-functional teams to develop and implement strategies to improve customerexperience, resulting in a 15% increase in overall customer satisfaction.

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  Zomato

  Nov 2018 - Sept 2019

  Marketing Executive

  • Oversaw operations of chain outlets including KFC, Dominos, and Nirula's, ensuring smooth and efficient functioning.• Implemented a client management process through Zendesk, resulting in a 28% reduction in TAT of BOGO offers on the platform.• Spearheaded the training and development of new trainees, providing them with the necessary skills and knowledge.• Assisted the Team Leader in managing team members, coordinating resources, and facilitating seamlesscommunication between teams, departments, and clients. Show less

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  Symbiosis Institute of Business Management (SIBM) Bengaluru

  Aug 2021 - Jul 2023

  Member - Admissions Committee

  Designed, curated and managed content for the official Instagram page of the college, alongside beingresponsible for marketing the college and interacting with thousands of prospective students annually.

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  Xpress Minds

  Apr 2022 - May 2022

  Business Development Executive

  1. Leveraged Instaview365- a CRM platform, to actively track and analyze data, gaining valuable insights and informing strategic decision-making.2. Demonstrated proficiency in data acquisition from primary and secondary sources, enhancing the brand experience.3. Conducted customer surveys for comprehensive analysis, aiding in understanding consumer preferences and optimizing marketing strategies.4. Successfully organized and executed 'The Mindwars Quizzing Event' for classes 4-10, resulting in substantial brand recognition and market impact. Show less

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  Circle Health

  Oct 2023 - Dec 2023

  Marketing Executive

  1. Developed and executed various marketing campaigns, which increased CTR by 30%2. Increased the online presence of the company by more than 3000 followers across platforms in less than 3 months3. Responsible for developing monthly newsletters, content calendars, testimonials and webinars

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  Thoucentric

  Jan 2024 - now

  Digital Commerce Consultant