Vicky Gutteridge, MA, Assoc CIPD, MInstLM

Experience

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  D Wilksinson Ltd

  Sept 1997 - Jan 2004

  Commercial director/ Health & safety Officer

  Responsible for the commercial, operational and HR management of the company, through 60 employees. Developed and implemented a QMS accredited to BS EN ISO 9001:2000 Responsible for the delivery of the change programme utilising a range of communication methods company wide to ensure compliance. Directed the transfer of manual bookkeeping to computerised cost accounting using SAGE accounts and payroll. Implemented a Staff training schedule including annual appraisals.

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  Dew construction

  Jan 2004 - Jun 2006

  Office Manager

  Providing project and administration support to the Area Manager and Senior Quantity Surveyor. Developed and maintained office procedures. Responsible for clerical assistants and junior Quantity Surveyors. Responsible for facilities management including liaising with external contractors and approving risk assessments and method statements.

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  F Sutton & Son

  Jan 2006 - Jan 2007

  Office Manager

  Executed payroll, sales and purchase ledger including debt control using SAGE account package. Ebay shop and Website management. Sales and Marketing including updating weekly sales list on website and preparation of newsletter.Sales event management including external trade shows.

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  International Lifting & Shipping

  Oct 2007 - Jul 2011

  Office Manager

  Executed payroll, sales and purchase ledger including debt control. Project management of exhibitions and website management. Organised shipping of consignments to exhibitions and made all travel arrangements for staff. Staff training for updated SAGE accounts package. Responsible for facilities management including liaising with external contractors and approving risk assessments and method statements.

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  The Myton Hospice

  Jul 2011 - Jun 2016

  Responsibility for researching, developing and delivering a range of vibrant and commercially profitable challenge events that will enhance the current event portfolio and increase income. Developing and managing relationships with supporters and key stakeholders including delivering presentations.Increased income stream by 120% in two years. Presented with "Fundraising Excellence” award in 2014 and “Over and Above” award in 2012 and 2013. My role ensures that our network of retail outlets runs smoothly and efficiently. I am the first point of contact for the shops dealing with everyday operational issues that arise as well as providing support to the Retail Support manager and the Retail and Merchandising manager.

  • Challenge Event Co-Ordinator

    Mar 2014 - Jun 2016

  • Retail Administrator

    Jul 2011 - Mar 2014
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  Zoe's Place Baby Hospice

  Jun 2016 - Dec 2017

  Challenge Events Officer

  Research, develop, promote and evaluate a programme of vibrant and profitable events; Project manage multiple, simple and complex events, prioritising workload accordingly.Improved the data capture of Donorflex CRM system including, creating a supporter journey and data segmentation.Led on data compliance for upcoming GDPR legislation and spot check audits. Prepared and delivered training for the Donorflex upgrade and GDPR strategy.Prepare reports and present at monthly progress meetings. Show less

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  Youth Sport Trust

  Jan 2018 - Sept 2018

  Fundraising Manager
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  Royal Masonic Benevolent Institution Care Co.

  May 2020 - Sept 2021

  End to end management of admission process, funding guidance and liaising with clinical teams, facilities department, and adult social services. HR management including recruitment, retention, performance management and well-being strategies. Local Authority and CQC auditing preparedness. Innovative income generation strategies, building networks with Primary Care Networks, Health, and Local Authority commissioning teams to maximise funding opportunities and community integration.Preparation of monthly accounts and presenting to the board of trustees. Show less

  • Business Relationship Manager

    Sept 2018 - Sept 2021

  • Registered Home Manager (Interim)

    May 2020 - Aug 2020
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  Age UK Nottingham & Nottinghamshire

  Sept 2021 - Dec 2023

  Part of the executive team, I have strategic oversight over all front facing services with a value of circa 3 million comprising of three directorates, each with multiple and concurrent projects. I provide direct leadership to 7 staff and indirectly for 65 staff in addition to working collaboratively with HR and finance teams. My key objectives are to design and deliver sustainable, high-quality person-centered services through strong leadership, evidence-based decisions and partnership working across the health and social care system. Show less Part for the Senior Leadership Team I had responsibility for the charity’s Health & Wellbeing services by effectively motivating and managing the staff team. Re-launched and contributed to the SPECAL method evaluation for the Sybil Levin Centre, a specialist day service for people with dementia. The day service uses the innovative SPECAL method to support people with dementia. Responsible for building networks with key influencers and decision makers within the Nottingham and Nottinghamshire Integrated Care System (ICS) Show less

  • Senior strategic director (services)

    May 2022 - Dec 2023

  • Strategic Director of Health, Wellbeing and Dementia Services

    Sept 2021 - May 2022
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  Citizens Advice LeicesterShire

  Jan 2024 - now

  Chief Executive Officer