Clay Chilenski

Experience

• 

  Graeter's Ice Cream

  Jun 2017 - Aug 2020

  • Managed team during shifts by delegating tasks • Trained team members on closing jobs, registers, and guest service • Focused on the store environment as a whole • Dealt with guest complaints and emergency situations • Conducted inventory counts and placed retail orders for candy, dairy, and other products • Managed team on staff • Handled closing cash and opening cash • Trained to become a team manager • Worked the counter taking customer orders including managing the cash register • Focused on creating outstanding guest interactions • Stocked, cleaned, and general store upkeep

  • Team Manager

    Mar 2019 - Aug 2020

  • Team Leader

    Sept 2018 - Mar 2019

  • Team Member

    Jun 2017 - Sept 2018
• 

  University of Cincinnati

  Oct 2020 - Feb 2021

  Microsoft Automate Subject Matter Expert

  • Collaborated with Professional Standards Review Committee to define constraints andrequirements for implementing Power Automate into the current student petition system• Designed and implemented a Power Automate flow to improve the student petition process

• 

  The Cincinnati Insurance Companies

  May 2021 - Dec 2022

  Information Technology Intern

  • Designed and implemented elements for the company digital design guide to be used on websites company wide• Collaborated daily with members of the agency portal redesign team• Discovered and corrected defects on the agency portal redesign• Constructed automated test cases to be ran in order to find new defects within the agency portal

• 

  GE Appliances, a Haier company

  May 2023 - now

  Digital Technology Intern