Thomas Sanchez CSM

Experience

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  Nanz Custom Hardware

  Jan 1997 - Jan 2000

  Production Manager

  As part of this management position, I restructured workflow, boosted productivity, and enhanced communication capabilities for a staff of 18 by automating administrative and operational systems. Select Highlights:► Expanded technology footprint, activated a contacts database, augmented interoffice email, and trained employees on new technologies.► Synchronized production schedules, shortened lead times, and improved inventory and shipment tracking.

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  Solid Systems

  Jan 1999 - Jan 2002

  Computer Support Technician

  Early in my career, I established a reputation as a proactive self-initiator by willingly taking on and completing advanced tasks while performing a full range of technical support activities for small local businesses. Select Highlights:► Assembled computers; installed, configured, and upgraded hardware and software; investigated, troubleshot, and solved problems.. ► Helped set up Windows servers on a local area network (LAN).

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  Conde Nast

  Jan 2001 - May 2010

  During this time, I supported websites, apps, and servers for 26 brands, providing 24/7 end-user support, including granting and removing access, and maintaining the Websphere apps on the servers for high-profile websites located in private data centers in Delaware location.Notable Accomplishments Include ▪️ Selected to lead Shared Services Center project, as well as the departmental move from NYC to Delaware, setting up disaster recovery area and collaborating on disaster recovery plan for Delaware office▪️ Managed transition of services to outsourced India team, supporting training, and creating and updating knowledge base Show less

  • Application Administrator

    Jan 2007 - May 2010

  • Technical Support Analyst

    Jan 2001 - Jan 2007
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  Exit on the Hudson Realty

  Jan 2004 - Jan 2010

  Real Estate Agent | Property Manager at Mercury Management

  Exit on the Hudson Realty is a one-stop source for real estate services covering the Bayonne, Jersey City, and Hoboken areas.▬▬▬▬▬▬▬▬▬▬▬▬▬While working in real estate, I consulted with and guided clients through the selection and purchase or rental of high-value properties. I also managed and maintained optimal condition and occupancy for a portfolio of property assets. Select Highlights:► Excelled in client development, public relations, customer follow-up, and property management.► Acknowledged for conducting consistent analysis of market conditions to help clients make informed decisions. Show less

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  Anasan Group LLC

  Nov 2010 - Jan 2013

  Information Technology Consultant

  I provided remote and on-site support to clients, delivering comprehensive computer installation and repair services, as a technician and business owner. I successfully conferred with clients, identified needs, defined requirements, and architected infrastructure, as well as sourced, procured, implemented, and interfaced system components. My Notable Projects Included▪️ Configured, managed, maintained, and diagnosed hardware, software, peripherals, network infrastructures, and wireless networks, including troubleshooting switches in IDF closets▪️ Designed and deployed network security, business continuity, disaster recovery, and redundancy plans in alignment with operational objectives and customer specifications Show less

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  Condé Nast

  Jan 2013 - Dec 2018

  During my 15-year career with Conde Nast, I was promoted several times and eventually managed and supported the technology infrastructure and helpdesk operations including overseeing 14+ employees and several national brands. I oversaw the team responsible for 24/7 onsite and remote end-user support, including tier 1 and tier 2 incidents, software and application mitigation, updates and patches, supporting LAN/WAN services, and a portfolio of enterprise-level infrastructure projects.My Notable Accomplishments Included:▪️ Elevated end-user service quality by streamlining information flow between operations, infrastructure, technology teams, and field technicians, creating knowledge guides, documentation, and internal policies▪️ Developed and managed a team of 16 technical professionals and implemented cost-savings by utilizing and training temporary staff for major projects and mitigations, overseeing scheduling and performance▪️ Managed an IT hardware budget of $1M, consistently saved costs by negotiating with vendors such as Apple for hardware purchases and by salvaging and updating on-site hardware▪️ Generated high levels of end-user satisfaction and insightful decision data by communicating with clients, setting up feedback loops, evaluating responses, tracking performance metrics, and analyzing findings▪️ Organized organization’s first “Genius Bar” called “The Hub,” which due to success became a permanent IT offering for all staff members ▪️ Improved overall infrastructure assets and security controls, by planning and implementing data security initiatives and systems Show less As the Lead Technical Analyst and Project Lead, I oversaw countless system improvements and mitigations, working closely with the IT Manager and overseeing a team of 14 technical professionals. I also performed network administration and set up global security on WebSphere using LDAP, created and maintained group policy, assigned varying levels of user access, and monitored terminal sessions.Major Accomplishments Included ▪️ Spearheaded the office move to the World Trade Center, moving from a 26-floor location to a 25-floor location, as the first tenants of new property, labeled, tagged, and reconfigured all hardware and servers ▪️ Hired and trained temporary staff for various projects, saving $20K in staffing costs, ensuring that prompt, courteous, and knowledge 24/7 end-user support was readily available▪️ Led several software mitigations, including the move from Peoplesoft to Zendesk, and Office 365 to Google Suite, serving as lead administrator and ensuring that knowledge base and documentation was up to date▪️ Solved technical problems, from DNS and OS to WebSphere issues, by bridging communication gaps and coordinating troubleshooting between networking, content, and development teams Show less

  • IT Manager

    Mar 2016 - Dec 2018

  • Lead Technical Analyst

    Jan 2013 - Mar 2016
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  Anasancredit.com

  Jan 2019 - now

  Credit Counselor, Coach & Facilitator

  As the owner of Anasan Credit Repair and Anasan Group LLC, I consult with clients, business owners, and groups to empower individuals to achieve life, occupational and professional goals. As a Credit Counselor, I work with distressed clients in need of credit repair to analyze and discuss sensitive financial information and educate clients on the fundamentals of credit and credit repair services.Including:▪️ Partner with car dealerships and realtors to support clients in increasing credit in order to apply or receive better rates for loans and other financial products▪️ Manage 15+ clients simultaneously, developing rapport, conducting remote and in-person coaching sessions, and serving as the subject matter expert on credit management▪️ Routinely support clients with increasing credit score by 20-50 points and securing loans of over $9000 with interest rates of around 9% by disputing claims and supporting clients with making financial decisionsWhile coaching and leading virtual training, I utilized proven strategies to uncover root causes of challenges and support clients in creating a strategy for moving forward.Some Notable Accomplishments Include: ▪️ Facilitate group coaching sessions with business owners and c-suite executives to strategize and provide a sounding board to resolve issues related to business, client development, technology, and operations▪️ Serve as an accountability partner to help clients stay focused on and navigate through short- and long-term goals, regularly helping clients breakthrough business barriers Show less

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  Thomas Sanchez Coaching

  Jan 2019 - now

  “I highly recommend to hire Thomas Sanchez as your coach!” -- Alina Allakhveanova, CPA"I am forever changed from my coaching experience!” “Admittedly, I was initially unsure of the expectations and outcomes from my coaching engagement with Tommy. But almost immediately I was reassured, comforted, and then challenged to honestly self-evaluate, identify, and focus on several common, but significant obstacles that have impeded my sustained growth and in achieving life goals. Tommy very gently, but firmly and candidly offered me a view to some of my most paralyzing issues from a very cognitive and practical perspective. But most importantly, I was shown the path(s) that lie before each and every one of us, whether positive or negative…and the choices that we are empowered with to make depending on the outcomes we truly seek. -- -- Zuquan Rooks: Director of Non-profit Organization“Since beginning my work with Thomas earlier this year, he has been an exemplary professional coach. He exhibits a unique sense of interest in my life and his insights and direction are always on target. I feel very supported and championed in the attainment of my goals. He has been a vital resource to me and I look forward to our continuing relationship.” -- – Karina Rua: Health Care Professional“Thomas has been a key factor in my ability to succeed.” “Anasan’s executive services have been game-changing for me and my work! As an entrepreneur launching two startups this year, executive coaching with Thomas has been a key factor in my ability to succeed.Working with him gave me a space to think through complex challenges, a partner in finding insights and blind spots, and shared perspectives to help me stay centered and grounded as my ventures launch.” -- – David Kanter: CEO and Founder Start Up Company Show less What do you do when the inevitable adversity enters your life?A difficult situation, some bad news, you lose the job, the medical report reflects bad news. Maybe something negative or unanticipated happens, Leaving you asking yourself, "oh my gosh, what do I do?"When that adversity strikes, rather than seeing it as some terrible moment, perhaps perceive it as a called moment; a moment in which you are being asked to rise, a moment in which you're being challenged and brought to task to be able to summon more empathy, more love, more caring, more strength, more ambition, and more go-to-it-ness.The struggle is something to be honored because it's going to forge a greater capacity and character later on. So, honor it. Don't hate it, because anything that you direct negative energy toward quickly amplifies into flames of fury. instead have patience with it, see it, and recognize it as a necessary thing at this time of your life. Even if you don't want it, that's why it's been put there.Adopt the mentality that says, "Okay, I'm meant to deal with this now. I didn't want to but here it is. So how do I keep my confidence? what can I remind myself about perspective? How can I take some actions today? How can I ask for more help?" and make sure to honor this entire process.If you do that, you will survive this adversity. You might thrive through it. but no matter what, it will put you on that other end where you start to create a life you can be proud of.To Order, visit: https://tinyurl.com/roxhkuw Show less

  • Testimonials for Thomas Sanchez Coaching

    Jan 2019 - now

  • Author -Adversity: How to overcome adversity to create a life you can be proud of

    Jan 2019 - Jan 2019
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  Anasan Group Inc

  May 2019 - Sept 2019

  Windows 10 Migration consultant (Special Project for Anasan Group Inc)

  The Anasan Group does special projects for companies.In this engagement, there was a total of 500 machines upgraded. This project was a complete hardware rollout. HP Desktops were upgraded to new HP Laptops and desktops in a Financial enterprise-level infrastructure.▣ Scheduled rollout schedule and after-hours installation plans for Japanese financial institution, and met targeted goals▣ Assembled and imaged high-end computers with adequate Hardware additions and software installs for traders and analyst.▣ Managed inventory with efficiency by updating serial numbers and computer names in active directory and removing old computers from the system.▣ Coordinated with Salvage company for decommissioning of old hardware and remove it from premises▣ Backed up all data from clients hard drives to a network server to meet strict SEC compliance for financial institutions.▣ Generated status reports for engineering and networking departments with Rollout progress. Show less