Tom James

Tom James

Customer Service Assistant

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location of Tom JamesDunstable, England, United Kingdom

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  • Timeline

  • About me

    Operations Manager at Ocado Group

  • Education

    • Sir John Lawes

      2005 - 2012
    • De Montfort University

      2012 - 2015
      Bachelor’s Degree Photography & Video 2:1

      Winner of Spring Studios award for 'most professional student'

  • Experience

    • Waitrose

      Aug 2010 - Sept 2012
      Customer Service Assistant

      Duties included stock replenishment, dealing with customer queries, stock ordering and attending branch performance meetings. I returned to a different branch during the holiday seasons whereby I worked as a grocery home delivery driver.

    • Amazon UK

      May 2013 - Aug 2013
      Delivery Driver

      Multi drop delivery driver for Amazon UK, working under the Transline resource group agency. One of 6 drivers who were the first employees to work for the Amazon logistics delivery network.

    • Nutricia

      Aug 2015 - Jan 2017
      Delivery Driver

      Fully DBS checked medical deliveries to patients homes, hospitals and residential nursing homes, covering all south-east locations.

    • Ocado Group

      Jan 2017 - now

      Grocery Delivery Driver

      • Operations Manager

        Aug 2020 - now
      • Team Manager

        Feb 2018 - Jul 2020
      • Development Team Manager

        Jun 2017 - Feb 2018
      • CSTM

        Jan 2017 - Jun 2017
  • Licenses & Certifications

    • Full UK Driving License

      DVLA
      Aug 2011