Experience

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  Joevals

  Oct 2018 - May 2023

  Retail sales consultant and social media manager

  • Demonstrated in-depth knowledge of luxury formalwear brands and trends, offering expert advice on style, fit, and customization options.• Proactively identify operational gaps and process improvement opportunities.• Collaborated closely with management to optimize resource utilization, contributing to improved operational efficiency and cost-effectiveness.• Provided a personalized and exclusive shopping experience to every customer, ensuring their utmost satisfaction and fostering customer loyalty.• Contributed to inventory management by conducting regular stock checks, restocking merchandise, and conducting accurate product counts.• Proficiently managed cash and card transactions, ensuring accurate processing and maintaining register accountability.• Planned and implemented social media strategy for Instagram and Facebook.• Created engaging and visually appealing content, including graphics and videos, to promote the brand and its products.• Stayed up-to-date with social media trends and industry best practices to ensure the brand's social media presence remained innovative and competitive.• Assisted with the website design, implementing creative solutions to elevate the user experience and revamp the visual aesthetics. Show less

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  Rochester institute of technology

  May 2020 - Jun 2021

  • Marketed the university as a student ambassador, providing campus tours and information sessions to prospective students and their families.• Demonstrated exceptional interpersonal skills in engaging with prospective students, answering questions, and addressing concerns, fostering a welcoming and inclusive environment.• Effectively communicated the university's mission, values, and academic opportunities to diverse audiences, tailoring information to meet individual needs and interests. Show less • Collaborated with an RIT faculty member as a class co-facilitator, organizing, planning, and leading activities to foster connections between first-year students and the RIT community.• Assisted in developing curriculum and lesson plans for the Year One Program, ensuring alignment with program objectives and student learning outcomes.• Facilitated group discussions and interactive activities to promote student engagement, critical thinking, and collaboration within the classroom setting.• Served as a mentor and resource for first-year students, offering guidance on academic planning, campus involvement opportunities, and available support services. Show less

  • Brick City Ambassador

    Jun 2020 - Jun 2021

  • Class Facilitator

    May 2020 - Dec 2020
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  Wegmans food markets

  Jun 2021 - May 2023

  Project management intern

  • Assisted project managers and business analysts on over ten priority projects • Worked directly with the Business Continuity Director and various department leads, as the lead project manager on the project, to complete ransomware resiliency plans for the company’s top 28 applications• Supported the design and configuration process of implementing an AI-powered workforce management solution for over 50,000 employees alongside our vendor partners• Assisted senior leadership in implementing new technology-driven eCommerce fulfillment initiatives that improved efficiency and reduced operational costs in urban markets • Piloted and implemented a new strategic sourcing model to allow our employees to provide the best experience to our customers and grow profitability• Developing my project and program management skills while simultaneously learning about operational and strategic management• Conducted thorough research on project software and presented new tools to the department • Organized, planned, and led on-boarding for six Project Management Interns, ensuring a smooth transition into their roles and maximizing their contributions to ongoing projects. Show less

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  Capital one

  Jun 2023 - Aug 2023

  Management internship program

  • Actively contributed to IT audit engagements ensuring compliance with internal policies and regulatory requirements to evaluate internal controls and deliver value-added opinions.• Demonstrated quality control expertise by conducting thorough reviews and assessments of audit procedures, workpapers, and deliverables for 19 project audits. Leveraged this experience to review methodologies and processes, providing valuable recommendations to senior management on enhancing the project audit process and improving organizational performance.• Prepared clear and concise audit workpapers within AuditBoard, documenting audit procedures performed, results, and recommendations for management. Utilized data analysis with Google Sheets to support data-driven insights. Show less

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  Pwc

  Sept 2023 - Nov 2023

  Digital assurance and transparency intern

  • Utilized advanced data analytics tools to analyze large data sets and identify potential risks, while maintaining strong client relationships through regular meetings and project updates, ensuring high levels of client satisfaction.• Collaborated with a cross-functional team to conduct comprehensive audits of digital financial systems and processes at JP Morgan Chase, ensuring compliance with industry regulations and enhancing transparency in financial reporting.

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  Wegmans food markets

  Nov 2023 - Feb 2024

  Project management intern

  • Assumed the lead project manager role in orchestrating the successful launch of Wegmans' new distribution center in Virginia, overseeing seven distinct workstreams encompassing logistics, operations, and distribution. Spearheaded strategic collaborations to optimize our extensive network and supply chain, ensuring seamless preparations for the efficient dispatch of products from the new center.• Played a pivotal role in the configuration and deployment process of a new workforce management tool for 50,000 employees. Prioritized user experience enhancements and effectively collaborated with a cross-functional project team of over 50 individuals, ensuring alignment across all workstreams including Integrations, Human Resources, Reporting, and Change Management.• Led the successful completion of ransomware resiliency plans for the company's top 30+applications by managing a cross-functional team consisting of the Business Continuity Director, over 20 department leads, and other key stakeholders. Ensured effective communication and weekly progress tracking to achieve project objectives.• Planned and executed a 3-week onboarding program for 2 Project Management Interns (8 total interns over 2.5 years) that encompassed training and mentorship, facilitating a seamless transition and equipping interns with the necessary skills to actively contribute to project management initiatives. Show less

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  Mattel, inc.

  Feb 2024 - now

  Portfolio management analyst