Experience

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  Csm corporation

  Aug 2015 - Feb 2020

  Managed all accounts for the SMERFE (Social, Military, Educational, Religious, Fraternal, Entertainment) and Government group market.Proactively solicited new accounts through prospecting, networking, and outside sales calls. Applied market knowledge to research and pursue new group business opportunities.Managed top catering accounts and maintained a strong relationship with clients.Surpassed catering budget goals for the year (2018).Surpassed SMERFE budget goals for the year (2019). Show less Surpassed catering budget goals for the year (2017).Efficiently prepared proposals, catering contracts, and Banquet Event Orders.Proficient in FOSSE, MARSHA, and Delphi.Utilized Delphi to input leads, merge contracts, create Banquet Event Orders, and generate reports.Handled all catering inquiries and meetings, including communication with clients, catering menu coordination, banquet set up, and audio visual.Assisted Sales Managers with inputting rooming lists, preparing for group arrivals, and looking over the groups’ final bill after their departure to ensure accuracy.Maintained healthy relationships and promoted the hotel to new and existing clients.Worked cohesively and efficiently in a team environment. Created and distributed Banquet Event Orders to proper departments to ensure clients had a successful event.Organized a successful promotional event at Kaiser Permanente to show-case the hotel restaurants new “On the Go” menu items.Successfully completed SITE Training.Gathered catering menus from the comp set and researched new trends to create a new and improved catering menu. Show less Confirmed reservations within OnQ and noted all guest requests and comments.Checked guests in and out of the hotel and confirmed that payment methods are properly applied to the guests folio.Communicated with all departments of the hotel to insure maintenance requests, housekeeping requests, guest requests, etc. were completed. Promoted positive guest relations to all guests of the hotel.Answered questions regarding room charges and processed transactions.Resolved customer service issues in a timely manner. Show less

  • Sales Manager Courtyard Portland Downtown/Convention Center

    Mar 2018 - Feb 2020

  • Sales/Catering Coordinator Courtyard Portland Downtown/Convention Center

    Apr 2016 - Mar 2018

  • Guest Service Agent Hilton Garden Inn Portland/Beaverton

    Aug 2015 - Apr 2016
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  Sage hospitality group

  Feb 2020 - Jun 2024

  • Area Senior Sales Manager - AC Hotel & Courtyard Portland City Center

    Feb 2023 - Jun 2024

  • Area Sales Manager - AC Hotel & Courtyard Portland City Center

    Jan 2022 - Feb 2023

  • Sales Manager Courtyard by Marriott Portland City Center

    Feb 2020 - Jan 2022
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  Spire hospitality

  Jun 2024 - now

  Director of sales and marketing