Experience

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  Koc university

  Sept 2012 - Sept 2014

  Mentor

  Mentored the new computer-engineering students, aiding in their transition to their new school and environment.• Aided the dean in issues regarding truancy among students, increasing student attendance• Organized activities for students to improve their social and academic interactions with otherstudents.

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  Sparsity technologies

  Jun 2013 - Sept 2013

  Intern

  Worked in Data Integration and Graph Management Department. • Participated in a multinational team to create a plug-in in Java

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  Mobilike

  May 2014 - Oct 2014

  Jr. product marketing specialist

  Worked on marketing and product specifications for a new product launch called Seamless.• Created a template to maximize native advertisement engagement in mobile applications.

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  Koç university

  Aug 2015 - Jun 2016

  Assistant

  Assisted Dr. Cuneyt Demirgures.• Designed a website template for Dr. Cuneyt Demirgures to share his academic research.

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  Unilever

  Feb 2016 - Jun 2016

  Project consultant

  Created an e-commerce project for Lipton in cooperation with Koç University.• Defined the 9 KPIs to be successful in e-commerce by researching e-commerce success criteria• Chosen to have the most successful team project with the Lipton e-commerce project, among 4 teams

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  Darla moore school of business

  Jan 2017 - May 2017

  Graduate assistant

  Worked in the Marketing Laboratory, assisting Professor Abhijit Guha. • Participated in consumer behavior researches• Worked with the students to perform consumer behaviour experiments for M&M brand

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  Eczacıbaşı yapı ürünleri grubu

  Sept 2017 - Sept 2019

  International sales operations specialist

  Managed the sales operations of the export sales with an annual budget of 81 Million EUR by forecasting and budgeting country sales.• Performed sales budgeting, sales analysis and managerial reporting• Worked close with the IT department and data analysts to fix the problems in sales data and created new beneficial reports for the Sales Department• Actively used the SAP and BW systems to analyze sales figures and meet the reporting needs• Created and applied a new bonus system which helped to motivate the sales team• Regularly tracked the customer commissions and sales bonus system of the international sales in order to achieve the yearly budget Show less

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  Ing türkiye

  Sept 2019 - Nov 2022

  Customer journey expert (product owner)

  Managed the product life cycle by getting involved in all its processes.• Performed the ING global product approval and review process of the insurance products• Worked close with the IT department to develop new insurance products by embracing the agile working methodology, regularly attending to the sprint planning, refinement and retrospective meetings• Created a datamart for bancassurance for the first time with the Data Warehouse and IT teams• Managed the data quality project by creating the bancassurance dictionary and defining the data rules and criticality dimensions with the Data Management team• Planned the analysis and report schedules with the data scientist through the needs of the team and the demands of the other departments• Tracked the legal changes for the bancassurance processes, and took necessary actions on time to become compliant with the legal requirements• Performed EU Insurance Distribution Directive Self Assessment for ING Turkey, analyzed the compliance gaps• Led the policy renewal process project by detecting and covering the deficiencies and pain points• Designed the cancellation process for the mobile, call center and Internet channels to become compliant with the “reverse transaction” article numbered 34.13 of the BRSA’s legislation about the electronic banking systems• Performed the risk analysis for the screens that are used in the branches by identifying all the personal data in the screens• Completed SAP training to better analyze the data of the sales and cancellations of the insurance products• Joined to the Advanced Analytics Translator capability building - virtual bootcamp by McKinsey & Company• Achieved Digital Certificate from Sabancı University in cooperation with ING (Completed the program with the best score out of 26 participants) Show less

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  Marti technologies (nyse: mrt)

  Nov 2022 - May 2023

  Product manager

  Identified, translated and prioritized the stakeholders’ demands into creative technical solutions to ensure operational cost savings and success• Worked close with stakeholders and product owners to understand product needs and efficiently use their sprint capacity and translate the technical needs• Developed force-update process for 6 operation apps to ensure that the field personnel is using the most recent versions to keep up with the rapid changing needs of the company • Re-created the operation super app to adapt it to all vehicle types, by adding battery exchange and transporter modules, which provides new skillsets to the field personnel, therefore resulting decrease in operational costs• Developed a material transfer process in Figma for the Technical Service app which allows technicians to transfer materials from an out-of-use vehicle to another vehicle waiting to repair, to increase the operating vehicle number in the field• Advised the SAP project team for SAP integration to the apps and determined the service request needs to use within the apps Show less

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  Odeon software & technology

  Jun 2023 - Apr 2024

  Product owner

  Completed the first phase of the website transformation of Eagle Eye Studio booking app (Master Data Module)• Designed the data system to be worked simultaneously when a new data description is created, edited or deleted at the application or on the new website • Met the critical delivery date and satisfied the customer, although there was a tight deadline for the Master Data module, 4 months from the first day of the job entrance• Planned the new functions that the customer wanted to add taking into account the project timeline, suggested alternative methods in order not to exceed the project budget, or convinced the customer that the function is not in the scope and not crucial• Transferred to Flight team after completion of the project, gained experience in GDS systems, flight booking APIs and data flow, tour packages and back-office structure of the agencies Show less