Experience

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  Various companies

  Jan 1991 - Jan 2000

  Sales and marketing representative

  Multiple companies in Moldova, Latvia, Denmark, KazakhstanSales of household and electrical appliances, multimedia systems, meeting the sales KPI, helped training the colleagues, offered promotion ideas

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  Great western railway (gwr)

  Jan 2000 - Jan 2003

  Customer services engineer (paddington services)

  • Provided services for Paddington travelers and customers of the railway company, including ticketing• Consulted customers on train times, station facilities and locations, including passengers of special categories

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  Avsc europe

  Aug 2003 - Aug 2006

  Deputy audio visual manager

  • Delivered the highest standards of customer service when setting up and operating audiovisual equipment• Interacted with customers, discussed requirements to plan the setup of the installation and maintenance of AV services• Managed the inventory of AV equipment, purchasing, transportation, and maintenance• Managed the profitability of the AV business on-site at the Holiday Inn Regents Park Hotel and Melia White House Hotel • Discovered new sales opportunities, upsale of additional products and services, developed relationships with potential clients • Primarily worked independently at the Holiday Inn Regents Park site, recruited additional personnel to help manage large events• Played a pivotal role in planning and organising events for 300-500 participants (audio, video, sound, recording suites) Show less

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  Hot av limited

  Oct 2006 - Apr 2008

  Audio visual technician

  • Supported all aspects of Stage, Audio Visual & Intelligent Environment Solutions as a single point of contact• Provided the first line technical support for conferences and Live Events in a Hotel and Corporate Office environment• Set up and ran all equipment including LCD/DLP projectors, PA Sound Systems (soundcraft, microphones, plasma screens, PC and laptops (Windows and Mac), basic lighting, conference phones, basic video recording & set build • Provided technical operator services for live shows including audio, visual and data, as well as storage and recording• Managed the inventory of AV equipment as well as coordinating purchase, transportation and maintenance needs• Liaised with clients to have all technical requirements in order, exceeding expectations for delivery of Events• Ran Quotation, writing and producing services Show less

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  Avmi

  Sept 2009 - Aug 2011

  Av/vc technician consultant (hsbc client)

  • Supported and serviced videoconference and associated equipment• Supported all aspects of AV/VC as a single point of contact for every user or issue• Provided dialing, recording and monitoring for large video conferences using CODIAN Bridge• Operated the remote VC endpoints directly or remotely, provided multimedia and audiovisual support for presentations• Provided VC and AV equipment troubleshooting and hardware preventative maintenance and testing• Worked through agencies for clients, including Bloomberg, Morgan Stanley, HSBC, Tate Modern, BMA and many others Show less

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  Dimension data

  Aug 2011 - Sept 2012

  Video conference engineer (vnoc, video conference bridging)

  • Set up live video conference environment, including all VC network infrastructure to provide real-time event support• Set up, launched and managed multi-point calls within a Codian MCU, including blended Video and Audio services• Executed multiple conference setup building methods, including TMS and custom built scheduling portal • First level troubleshooting and analysis on events using Availability Management tool, client support by email and phone, including video conference bookings for multi-point international video conf services• Hardware and software network system checks on internal infrastructure Show less

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  Verrex

  Oct 2012 - Jul 2016

  Av/vc technician (state street bank)

  • Set up and run video conferences, point-to-point calls, multi-site calls, VC calls and actual live events, with external companies, including equipment and software installation• Provided support to customers using remote support / RDP technologies, instructed clients on the proper use of the equipment, wrote instructions• Rose and accurately updated CAVS requests, proactively and reactively troubleshoot and fixed faults, provided testing and maintenance for a range of video conferencing, AV, VC, projection, pro audio, video, control and IPTV equipment• Set up audio and video recording and provided basic editing Show less

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  Dunedin management services

  Jul 2016 - now

  • Design and install the videoconference solutions and maintained IT network infrastructures and integrated audio and video equipment including Digital signage, IPTV, SMART Board, Projection, room controllers and monitoring systems, Crestron, AMX, Extron, Kramer, ClearOne,• Traveled to install large projects onsite at clients’ facilities worldwide - UK, EU (Netherlands, Denmark, Italy, Ireland, Baltics etc), US for such corporate customer offices as Zoom, Microsoft, Hewlett Packard, Banks etc.• Participated in complex installation projects sorting out everything from the cables / connectors (soldering, crimp, cable pulls, terminations, etc.) to the integration of a complete Crestron / AMX presentation boardroom with video conference kit• Software support: code upload, configuration, troubleshooting and onsite diagnostics and technical checks • Follow cable schedules, risk and method statements and understand cabling diagrams • Provide customer support to users in the operation of VC and AV systems • Conduct audits, write reports and complete delivery site surveys Trained other engineers about necessary health and safety features and practices Show less • Was involved in the transition process and launching of the new UBS 5 Broadgate building • Ran and troubleshot the Digital Signage System and IPTV in UBS buildings• Looked after the Tripleplay (IPTV) cluster (servers on premise) and Appspace servers (remotely, admin rights)• Registered, configured and set up newly installed or RMAed Cisco Edge 340 DMPs• Changed (if necessary) the satellite broadcasting frequencies on Tripleplay cluster• Collaborated with different teams, contractors and suppliers, presales Show less

  • Telepresence/AV Engineer

    Jan 2018 - now

  • Senior Maintenance Engineer (UBS Investment Bank)

    Jul 2016 - Dec 2017