Experience

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  Florida state university

  Jan 1994 - Jan 1996

  Program coordinator & office manager

  ~ Assisted in the management, coordination, and implementation of the curriculum for the College Reach-Out Program.~ Presented on-site programs for participants in selected high schools who supported the College Reach-Out Program. ~ Served on the Office of Undergraduate Admissions Selections Committee for the Summer Enrichment Program participants focused on first-generation and low socioeconomic students providing an intensive academic and social orientation to the University during the summer session.~ Redesigned curriculum for the Summer Enrichment Program and presented academic program curriculum to deans, faculty, directors, staff, students and parents.~ Assisted with the planning and implementation of summer programming for participants. ~ Monitored students’ participation and progress in program educational, social, recreational, and cultural activities. Show less

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  Bank of america

  Jan 1996 - Jan 1999

  Small business relationship manager

  ~ As the primary contact and key financial advisor for small business clients, managed portfolio of small business banking clients with businesses of $5M or less, who required financial services and products to meet the needs of their businesses.~ Established process and developed strategies for the recruitment and retention of new clients to achieve and exceed sales objectives. ~ Developed plan for prospecting, client development and revenue growth through a strategic market analysis to determine future profitability opportunities. ~ Analyzed client’s financial and operating strategies and recommended appropriate financial services to meet immediate and long-term needs. Show less

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  University of washington

  Jan 1999 - Jan 2001

  Program manager, women’s center

  ~ Re-established and managed the college-readiness program for underserved students and their families with the goal of increasing college enrollment and career interests in STEM fields. Enrollment in the program grew by 30 percent, and approximately 80 percent of the high school seniors who were admitted into college pursued a major in a STEM field. ~ Managed program of 100 at-risk high school students from inner city public schools by providing an orientation to career paths in science, technology, engineering and math through quarterly hands-on workshops. ~ Organized career exploration visits to local corporations and companies focusing on science, technology, engineering and math fields. ~ Designed college preparatory workshops for students and parents to include admissions sessions, and financial aid and scholarship workshops. ~ Prepared and monitored statistical program information for the Women’s Center Advisory Board to ensure goals were being met and students were being exposed to these fields and admitted into a college or university. Show less

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  University of washington

  Apr 2001 - Jan 2005

  ~ Developed a new initiative to identify and connect underrepresented community college students with the goal of increasing underrepresented enrollment through the development of a strategic plan for recruiting these transfer populations throughout the State of Washington. This led to an increase in strategic relationships between community colleges and the university and increased applications from underrepresented community college students. ~ Reimagined and managed the operational activities of the Summer Bridge Transitional Programs and facilitated the summer seminar for the program, focusing on college transition and academic readiness, which resulted in greater persistence from first to second year. ~ Tracked the progress of Summer Bridge program participants to provide intentional support and intervention if necessary. ~ Managed, directed, coordinated and implemented the annual Educational Opportunity Program Endowed Scholarship Fundraiser, the largest annual scholarship fundraiser. Raised approximately $300,000 for the scholarship fund, more than a 50 percent increase in revenue, with the event to be underwritten by Wells Fargo in the following year. Show less ~ Directed, coordinated and implemented the annual Educational Opportunity Program Endowed Scholarship Fundraiser. The event raised approximately $140,000 for scholarships and one of the gold sponsors, Wells Fargo committed to underwriting the event in the upcoming year. ~ Revised the curriculum and developed an academic program for the Summer Bridge Transitional Program. Managed the operational activities of the program with budgetary oversight of approximately $100,000. ~ Collaborated with Undergraduate Admissions to revise the recruitment, applicant and selection process for the Summer Bridge Transitional Program. This process resulted in an increased applicant pool from across the state of Washington, increased admission offers and greater yield for the university.~ Collaborated with various university departments in the organization, planning and implementation of Black Graduation Ceremony. The pre-commencement celebration honors African and African American students who have successfully completed an undergraduate or graduate degree from the University of Washington. Show less

  • Assistant Director, Transfer Admissions and Transitional Programs

    Jan 2003 - Jan 2005

  • Special Projects Manager/Assistant to the Assistant Vice President/Summer Bridge Program Manager

    Apr 2001 - Apr 2003
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  Lsu shreveport

  Jan 2005 - Jan 2006

  Assistant director (working director)

  ~ Created an enrollment process from open admissions to minimum admission enrollment requirements.~ Created a comprehensive-admissions review and decision process for domestic and international students, with oversight of the Student and Exchange Visitor Information System, SEVIS. ~ Developed and implemented strategies the results from the Noel Levitz undergraduate and business recruitment plan. This plan included the expansion of enrollment, development of a marketing and communications plans, data driven recruitment strategies, and increased enrollment. ~ Revised and managed the United States Immigration and Customs documentation for international applicants and admits. To ensure federal compliance, the immigration process from revamped with greater efficiency and effectiveness in serving the international student population, which resulted in expedited application processing and timely admission decisions. ~ Organized commencement ceremony in collaboration with the Registrar’s Office, executed logistical arrangements and maintained communications with appropriate staff regarding implementation progress. Show less

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  University of south florida

  Jan 2006 - now

  ~ Reports to the Vice President providing expertise through strategic initiatives, project management, communications, planning and leadership. ~ Launched male student success development initiative focused on closing the gender completion gap. Providing leadership for the initiative, the male empowerment network was designed to offer academic support, insight on co-curricular activities, academic and student support resources, and peer mentoring opportunities in collaboration with Mentor Collective concentrating on new incoming men. ~ Created the National Student Success Conference Speakers Series. In the height of the pandemic, the Speakers Series was created to advance student success initiatives and programs at various institutions throughout the country. The series is hosted monthly in the spring semester with higher education thought leaders and practitioners. Each is a one-hour virtual session focused on sharing research and/or proven practices to help leaders advance students' success at their institution.~ Created in partnership with colleagues across campus with regulation and policy development experience, a university-wide survey policy. The policy is developed to establish a consistent process for managing surveys to ensure they are conducted in a manner that enhance the benefits of surveys; minimize redundancy, survey fatigue, and frequency of surveys; and follows guidelines for survey implementation ensuring surveys will be conducted in a manner that are consistent with ethical considerations of all campus constituents.~ Serve as project manager for university-wide initiatives aligned with the university’s strategic plan and has broad-based support across the institution for the University's Quality Enhancement Plan and Advancing Latino Access and Success (ALAS) Task Force established to develop strategies to increase enrollment and degree completion rates while identifying challenges and opportunities unique to Latino students. Show less ~ Manage and serve as the Student Success/Student Affairs liaison for the Annual Florida Equity Report since 2009. These responsibilities entail coordinating with various Student Success colleagues across all three campuses, and writing the narratives for the report that provides an analysis of equity regarding undergraduate enrollment, persistence, graduation, diversity, financial support, employment and co-curricular activities. The University of South Florida conducts an annual review of equity as required by Florida Statute. In this report, academic and student support services are assessed of which, Student Success is responsible for approximately one-half of the content. ~ Designed the male student success initiative that was created to provide incoming and continuing male students with tools for success as they navigate the academic and university environment with the goal of closing the gender completion gap. ~ Developed and chaired the Male Student Success Persistence Subcommittee focusing on intentional initiatives to close the gender achievement gap at the university. ~ Developed, implemented, coordinated and provided leadership and oversight for the inaugural National Student Success Conference: Innovation and Innovators, which included 300 participants from institutions from around the country, 25 workshops over a two-and-a-half-day period. Responsibilities included: Chair of the Advisory Programming Committee; managed the request for proposal process, selection of event consultant, primary contact for event consultant, coordination of conference logistics; recruitment and invitations to potential facilitators, review and selection of workshop facilitators; organization of conference volunteers; briefings with the vice president and other leaders; and conference close-out and reporting. Show less ~ Managed the Student Affairs wide strategic planning, reviewing, revision, monitoring and evaluation process in which the Division created a five-year plan and worked with each of the 23 departments to establish departmental strategic plans that aligned with the Division and University strategic goals. All departments are currently functioning under their own strategic plans. ~ Revised and manage the Student Affairs regulations and policies review, revision, and development process. The purpose of regulations and policies is to protect the integrity of the university’s mission and operations, while supporting the management of major institutional risks. These regulations and policies from Student Affairs inform the community and other university partners about the major risks that the university seeks to address and communicate in various key areas, while promoting compliance with state and federal laws and regulations. ~ Chaired the Planning & Assessment Team that developed, reviewed and revised the Student Affairs Strategic and Long-Range Plans and recommended a credible, yet manageable assessment plan/program of student learning outcomes, student affairs/services, and administrative arms of Student Affairs. The purpose of these assessments is to ensure continuous improvement of student learning and the functioning of administrative offices. This function of assessment is also a requirement of the Board of Governors and the accrediting body, Southern Association of Colleges and Schools Commission on Colleges, SACSCOC.~ Provided leadership for the Student Affairs CAS Professional Standards for Higher Education departmental program review to assess programs and services in the context of nationally accepted guidelines, standards, and benchmarks. The departments will complete a program review once during a five-year cycle. ~ Appointed as the Student Affairs SACSCOC narrative writer for the 5-year reaffirmation and 10-year reaccreditation processes. Show less ~ Worked collaboratively with students, faculty, and staff to build a welcoming and inclusive atmosphere.~ Integrated the model of multicultural competence to ensure the core competencies to ensure awareness, knowledge, and skills were obtained and priority in working effectively with students from diverse backgrounds. ~ Developed a comprehensive program plan focusing on co-curricular multicultural education and programming for students, coordinated diversity and inclusiveness awareness initiatives, and community building within university community.~ Expanded the Multicultural Community, which is a coalition of multicultural student organizations that fosters cross-cultural relationships, to ensure greater representation and diversity of student groups and organizations were actively engaged. ~ Expanded the student leadership training to incorporate the National Coalition Building Institute (NCBI) to ensure student leaders were trained in diversity, equity and inclusion while building relationships across and within the student leadership groups. ~ Assisted with the recruitment and hiring process for the new director. Show less ~ Created process for the development, coordination and organization of the recruitment and yield initiatives for prospective first time in college students, and first-generation and high potential college students from underserved populations. This was a new initiative that resulted in increased applications from underserved populations and an increase in yield. ~ Created and implemented a review and admission process for the Freshman Summer Institute/Summer Bridge and Student Support Services programs. Historical data was collected to review the number of applicants, admits, and yield. The total number of participants in both programs was approximately 200. After review, the applicant pool became stronger, and the number of applicants and admits slightly increased. The Student Support Services programs continues and is offered each summer for incoming first-generation, low socioeconomic students. ~ Redefined the university’s welcome center to ensure a comprehensive campus visit experience for prospective students and families both individually and for specialized groups. This revised structure included an introduction to USF through a video presentation prior to the start of the program, an admissions information session, student panel, and walking campus tour,~ Restructured and managed the Admissions call center with oversight for Admissions, Financial Aid and the Registrar’s Office inbound calls. The restructure included strategic training and realignment of vision and goals for managing calls in a productive, timely, and efficient manner. Show less

  • Assistant Vice President

    Sept 2022 - now

  • Adjunct Instructor, Leadership Minor Program

    Jan 2016 - now

  • Executive Liaison/Chief of Staff to the Vice President & Program Director for Male Student Success

    Jan 2021 - Sept 2022

  • Program Director, Strategic Initiatives & Male Student Success

    Jan 2017 - Jan 2022

  • Special Assistant to the Vice President, Strategic Planning, Outcomes Assessment & Compliance

    Jan 2008 - Jan 2017

  • Interim Director, Office of Multicultural Affairs

    Jan 2008 - Jan 2009

  • Associate Director, Undergraduate Admissions

    Jan 2006 - Jan 2008