Experience

• 

  Overgas inc (sofiagas)

  Jul 1997 - Dec 2012

  Management of customer services and claim processing. Planning of sales and network development. Development of quality management procedures and instructions. Management of emergency call-center and network modelling unit. Planning of technical equipment implementations and manpower. Development of quality management procedures and instructions. Management of maintenance and emergency teams. Preparation and realization of annual maintenance and manpower plans. Development of quality management procedures and instructions. Management of emergency call-center. Supervision of 28 regional emergency teams. Coaching and training of dispatch and emergency staff. Participation as an expert in preparing of National regulations for gas transportation and distribution. Preparation of development tasks for specialized software and hardware of automated systems. Control of development process. Coordination of technical tests and experimental implementations with contractors. Design of measuring and automation units for gas facilities and building electrical wiring.

  • Sales Director

    May 2010 - Dec 2012

  • Director Central Gas Dispatch Center

    Jan 2009 - May 2010

  • Director Service and Maintenance (Sofiagas)

    Jun 2008 - Jan 2009

  • Head of operating dispatch unit

    Nov 2002 - Jun 2008

  • Head of information systems unit

    Jan 2000 - Nov 2002

  • Project Engineer

    Jul 1997 - Dec 1999
• 

  Bulgargaz

  Jan 2013 - Nov 2016

  Head of delivery management division
• 

  Met energy trading bulgaria

  Jul 2017 - now

  Head of gas trading and operations