Deep Enrich
Stefani muklenova
1000 followersTimeline
About me
Principal Customer Success Manager at Progress
Education
Telerik academy
2011 - 2012Computer science, .net framework, microsoft technologies
Technical university sofia
2009 - 2013Bachelor's degree computer technology/computer systems technology
University of national and world economy
2014 - 2017Master's degree project management
Experience
Progress
Mar 2012 - nowPrincipal Customer Success Manager
Apr 2024 - nowSenior Customer Success Manager
Jan 2019 - nowCustomer Success Manager
Jan 2016 - Jan 2019Manager Technical Support
Dec 2014 - Dec 2015Team Lead
Oct 2014 - Dec 2014Enterprise Support Officer
Nov 2013 - Oct 2014Junior Enterprise Support Officer
Jun 2013 - Nov 2013Support Officer
Feb 2013 - Jun 2013Junior Support Officer
Mar 2012 - Feb 2013
Licenses & Certifications
- View certificate
Certified customer success manager (ccsm) level 4
SuccesshackerNov 2022
- View certificate
Certified customer success manager (ccsm) level 3
SuccesshackerNov 2022 - View certificate
Certified support manager
Service strategies - View certificate
Certified customer success manager (ccsm) level 1
SuccesshackerFeb 2022 - View certificate
Certified customer success manager (ccsm) level 5
SuccesshackerDec 2022 - View certificate
Certified customer success manager (ccsm) level 2
SuccesshackerApr 2022
Languages
- enEnglish
- buBulgarian
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