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Dr. Bension Jacob

Dr. bension jacob

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location of Dr. Bension JacobPune, Maharashtra, India
Phone number of Dr. Bension JacobView Mobile No.
Followers of Dr. Bension Jacob6000 followers

  • Timeline

  • Skills

    Management
    Training
    Human resources
    Marketing
    Customer service
    Crm
    Change management
    Vendor management
    Customer satisfaction
    Project management
    New business development
    Strategy
    Business strategy
    Key account management
    Leadership development
    Project planning
    Customer retention
    Product development
    Organizational behavior
    Leadership
    Team building
    Workforce management
    Operations management
    Business ethics
    Mentoring
    Solution selling
    Management consulting
    Product management
    Cross functional team leadership
    Strategic planning
    Communication skills
    Competitive analysis
    Business planning
    Business process improvement
    Business development
    Business analysis
    Performance management
    Customer relationship management
    Supply chain management
    Recruiting
    Product marketing

  • About me

    GKAi is a one stop destination for all knowledge, skilling, startup and developmental needs of individual and corporate. As a team unit we carry expertise in: 1. Corporate Strategic and Management Consulting which includes business plan and financial strategy development and enhancement. 2. ROI and productivity enhancement which ensures sustainable growth. 3. Talent assessment, help in acquisition and up-gradation by way of on-job-training (OJT).. 4. We conduct special training sessions on: a. Finance for non-finance people; b. Leadership and Change Management; c. Stress Management, Motivation with Yoga therapy. d. Art of winning for leading a confident and happy life 5. Complete Solution provider for Startup Institutions and Skill Development for fast growing one. 6. Due diligence exercise for expansion and diversification plans along with help in financial arrangements. 7. Career Counseling with SWOT Analysis and Guidance.

  • Education

    • Doctorate in management studies.

      2008 - 2010
      Doctorate management studies

    • Mba marketing & it

      2006 - 2008
      Mba marketing & information tech

    • Six sigma green belt.

      2004 - 2005
      Six sigma customer service support/call center/teleservice operation

    • Masters sociology

      1980 - 1982
      Masters(soc) sociology

    • Masters in computer studies.

      1978 - 1979
      Masters computer studies

    • Bachelors economics (honours)

      1975 - 1978
      Bachelors(eco) economics

    • Campion school bhopal

      1971 - 1975
      Senior cambridge high school

  • Experience

    • Honeywell

      Jan 1991 - Feb 2009
      Tata honeywell & honeywell.head customer care/ sr. manager after market services. / manager training

       Deploy various feed back and listening tools to get real-time feedback about our customer’s interaction and organize customer satisfaction survey for our various deliverables. Analyze feedback and coordinate deployment improvement actions with the respective departments. Proactively meet/talk to all key customers periodically to identify ‘pain-areas' if any, and take improvement actions on them. In case of any unresolved customer issue or complaint, coordinate with various ops and business managers to ensure that the issues are addressed. To provide the key to smooth operations of systems in an industrial environment by offering proper maintenance of the system immediately after commissioning. Show less

    • Stressnil.com

      Jan 2012 - now
      Proprietor

      We at StressNil would like to introduce ourselves as a training organization for conducting training of your Management Team & Employees on WHO I AM, Leadership Development, Team building & Stress Management and many others training workshops along with Yoga & Meditation.

    • Gka intellectual pvt ltd.

      Mar 2016 - now
      Managing director & ceo

      GKAi is a complete solution provider company for all knowledge, Skilling, Startup, and Developmental needs of the Individual and Corporate. We carry expertise in:• Strategic Consulting, including business plan & financial strategy development.• Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions.• Due diligence with detailed SWOT analysis Model.• On job Training (OJT) in all the functional domain.• Talent Acquisition support service.• Management Consulting and Auditing.• MIS development and support systems.• ROI and Productivity Enhancement and organizational radical transformation.• Career Guidance and counseling to present youth with Employability Enhancement. Show less

  • Licenses & Certifications

    • Six sigma

      Tata honeywell.