Experience

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  Upm raflatac

  Apr 2012 - Oct 2016

  ▪ Responsible for continuous quality improvement with coating operations.▪ Complaint handling. This includes working with Technical Product Consulting (TPC) group to verify correct categorization of customer claims, investigate “out of specification” claims to determine root cause and corrective/preventative actions (CAPA), quarantining and prompt disposition of defective material, coordinating customer returns, ▪ Monitor claim trends and support data analysis and process evaluation of production to determine root causes of quality issues and complete their appropriate CAPAs▪ Visit customers and suppliers to identify issues and work toward resolution.▪ Maintain appropriate documentation related to processes, performance and quality▪ Evaluate quality and run-ability of raw material, report problems and forward claims to suppliers▪ Analyze quality issues related to raw material properties or faults with coordination with raw material suppliers and production staff▪ Maintain ISO 9001, 14001, 22000 system including internal audits▪ Participate in quality and material development and work in cooperation with product management, R&D, production and raw material suppliers▪ Develop, implement, and improve quality plans, procedures, quality control methods and systems using Statistical Process Control analyses and Six Sigma tools and analyses. Lead and/or participate in quality/process improvement projects▪ Identify and help coordinate lab testing as to monitor production quality, to determine root cause of quality issues and to monitor effectiveness of CAPAs. Identify material specification based on market requirements▪ Define and organize quality trainings and workshops for machine and laboratory operators and leading quality meeting with quality and process departments Show less

  • Quality Engineer

    Jul 2013 - Oct 2016

  • Quality Assistant

    Apr 2012 - Jun 2013
• 

  De la rue

  Nov 2016 - now

  Leading and managing Quality Team, including Quality Engineers and Process Quality Experts. Continuously improving quality of the product and support new products launches, increasing efficiency of production which will lead to decrease in the cost of the product and high customer’s satisfaction.Implemented a quality assurance process that improved product quality and reduced customer complaintsImplemented a quality control process that improved product quality by 25%,Designed and implemented a process control system that improved product quality and reduced waste,Conducted experiments to identify and improve process parameters that impacted product quality,Developed an automated data quality process that reduced errors in reports,Utilise statistical process control (SPC) to detect and address process variations and improve product quality,Developed and implemented a robust quality assurance process to ensure high-quality products. Show less Transfer new business unit from UK to Malta, building of new team, creating new Quality System, providing training to all employees and validating skills of new team. Qualify raw material suppliers, calibrating equipment, auditing processes, creating Inspection documentation based on customer’s requirements and handling customer’s complaints. Supporting new products introductions by providing strong data driven analysis of process capability and transferring voice of the customer into production and product specifications. Show less

  • Process Quality Engineer Lead

    Aug 2021 - now

  • Process Quality Engineer

    Nov 2016 - Jul 2021