Florent Baldini

Florent baldini

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  • Timeline

  • About me

    Delivery Manager

  • Education

    • Lycée gustave flaubert

      2004 - 2006
      Advanced vocational diploma international business

      - Logistics (Incoterms & customs)- Economics- French law - Courses in French, English and German

    • Lycée camille saint saëns

      2001 - 2004
      Baccalaureate literature, philosophy, geography 2004
    • Université de rouen

      2006 - 2008
      Bachelor's degree human geography

      Foreign exchange program ERASMUS 07-08 at Westfälische Wilhelms Universität, Münster - Germany- Lands and settlements- Geopolitics- Gender geography

    • Université de rouen

      2008 - 2010
      Master's degree gis - cartography - data management

      Use of geographic data for territorial development:- Geographical Information Systems (GIS)- Analytical statistics- Graphic semiology- Cartography

  • Experience

    • Decathlon international

      May 2004 - Sept 2004
      Salesman

      Salesman to german customers, event organization

    • Lions clubs international

      Apr 2008 - Apr 2008
      Translater

      During the exchange between LionsClub Vincennes (France) and the LionsClub Wessel (Germany):- official speeches translation (mayor, club presidents)- theme and version- help to create contact between both clubs

    • Suitenovotel

      May 2009 - Aug 2009
      Desk clerk

      Welcoming international guests personally and over the phone

    • Pizzeria chez pépé

      Aug 2009 - Sept 2009
      Barman

      Welcoming clients, taking reservation and preparing drinks

    • Cete mediterranée (public research consultancy)

      Mar 2010 - Jul 2010
      Study assistant

      Main studies: 1) South France solar energy emprouvement study2) Mediterranean Sea anchorage organization study- cartographical support to study leaders- data research and management - spatial planning- public presentation of results

    • Cnrs

      Jan 2011 - Feb 2012
      Gis and data analyst - tiger program

      The CNRS (National Center for Scientific Research) is a public organization under the supervision of the French Ministry of Education and Research.- Data mining, data modeling and visual representation (ArcGIS, Excel) for senior researchers working on the European founded TIGER project - www.espon.eu - Standardize the extraction and extract essential information of 1,500+ French and English articles; report on and analyze the information extracted from articles (Excel) (PRES project)- Gather electoral district maps; digitize district maps (ArcGIS); increase delivery speed by 20%, liaison with senior researchers working on the CartElec project - www.cartelec.net Show less

    • Idg direct

      Apr 2013 - Jun 2013
      Customer contact agent

      IDG Direct is a wholly owned subsidiary of International Data Group (IDG) - the world’s leading Technology Media, Events and Research Company.• Assigned to Swiss, German and Italian markets• Conduct professional outbound calls on behalf of major IT companies to prospective clients• Perform statistical analyses and maps for internal and external survey campaign reports• Create and deliver Excel training for 8 employees in English

    • Bulgari

      Jun 2013 - Feb 2014
      Logistics coordinator and customer service

      Bulgari has been creating renowned fine jewelry since 1884. Today it is a global and diversified luxury brand with impeccable service.- International logistics: process orders (SAP); prepare and review customs’ clearance documents (SAP); improve timely order delivery with Swiss Post (negotiation).- CSR: successfully manage over 500 clients including 4 key-accounts on very sensitive market; manage all inquiries related to orders, pricing, stock and deliveries (SAP).- Design and implement the Dublin Information Mornings to improve cross departmental communication in association with HR department. Show less

    • Maymont

      Mar 2014 - Sept 2016
      Volunteer

      Start the Arboretum GIS project by geo-referencing trees in the Japanese Garden; maintain and improve Maymont Foundation Estate grounds.

    • Mapcom systems

      Sept 2014 - Mar 2017
      Data analyst

      - Reporting: define needs, gather requirements, create, deploy, maintain and troubleshoot reports both internally and externally (SSRS, Power BI and Excel). Create standards and technical documentation. - Management: interview (Digitizers, Management Trainees and PMs), recruit, onboard, train, support and conduct performance reviews.- Training on SSRS, Excel (formulas including Vlookup, pivot graphs and pivot charts) and proprietary software. Groups of 5-15 people both internally and externally.- Assist in Affirmative Action Plan (AAP): prepare report and visuals according to EEO-1 guidelines Show less

    • Century distribution systems

      Sept 2017 - Oct 2022

      - Scrum Master (gather requirements, create stories and tasks, refine issues).- Coordinate work for the Data Warehouse and Analytics teams (10 developers) resulting in seamless deliveries across teams.- Assist in defining sprint priorities based on resources and company goals (influence without authority).- Prepare technical specification (user stories, testing scenarios, definition of done).- Communicate with stakeholders/project owners on bottlenecks and deliveries.- Manage SQL Data Warehouse project. Manage transition to Snowflake. Show less

      • Delivery Manager

        Apr 2019 - Oct 2022
      • Dashboard Developer

        Aug 2018 - Apr 2019
      • Business Analyst

        Sept 2017 - Aug 2018
    • Fusable

      Dec 2022 - now
      Delivery manager - team lead

      - Manage data deliveries for internal and external customers (over 1,000 accounts).- Continuously work with Client Success to improve deliverables, processes, and customer satisfaction.- Responsible for process review, improvement, and automation (delivery time down 30% on custom deliverables, delivery time down 70% on recurring deliverables).- Responsible for sprint implementation and all ceremonies: backlog review, priority setting, sprint planning, scrum, sprint review.- Implement, create, maintain all team reporting processes for stakeholders and senior leadership. Show less

  • Licenses & Certifications

    • Bulats - c1+ level

      University of cambridge
      Apr 2012
    • Certified scrum product owner® (cspo®)

      Scrum alliance
      May 2023
      View certificate certificate
    • Lean six sigma yellow belt certification

      Goleansixsigma.com
      View certificate certificate
  • Volunteer Experience

    • Volunteer

      Issued by Maymont on Mar 2014
      MaymontAssociated with Florent Baldini