
Timeline
About me
Delivery Manager
Education

Lycée gustave flaubert
2004 - 2006Advanced vocational diploma international business- Logistics (Incoterms & customs)- Economics- French law - Courses in French, English and German

Lycée camille saint saëns
2001 - 2004Baccalaureate literature, philosophy, geography 2004
Université de rouen
2006 - 2008Bachelor's degree human geographyForeign exchange program ERASMUS 07-08 at Westfälische Wilhelms Universität, Münster - Germany- Lands and settlements- Geopolitics- Gender geography

Université de rouen
2008 - 2010Master's degree gis - cartography - data managementUse of geographic data for territorial development:- Geographical Information Systems (GIS)- Analytical statistics- Graphic semiology- Cartography
Experience

Decathlon international
May 2004 - Sept 2004SalesmanSalesman to german customers, event organization

Lions clubs international
Apr 2008 - Apr 2008TranslaterDuring the exchange between LionsClub Vincennes (France) and the LionsClub Wessel (Germany):- official speeches translation (mayor, club presidents)- theme and version- help to create contact between both clubs

Suitenovotel
May 2009 - Aug 2009Desk clerkWelcoming international guests personally and over the phone

Pizzeria chez pépé
Aug 2009 - Sept 2009BarmanWelcoming clients, taking reservation and preparing drinks

Cete mediterranée (public research consultancy)
Mar 2010 - Jul 2010Study assistantMain studies: 1) South France solar energy emprouvement study2) Mediterranean Sea anchorage organization study- cartographical support to study leaders- data research and management - spatial planning- public presentation of results

Cnrs
Jan 2011 - Feb 2012Gis and data analyst - tiger programThe CNRS (National Center for Scientific Research) is a public organization under the supervision of the French Ministry of Education and Research.- Data mining, data modeling and visual representation (ArcGIS, Excel) for senior researchers working on the European founded TIGER project - www.espon.eu - Standardize the extraction and extract essential information of 1,500+ French and English articles; report on and analyze the information extracted from articles (Excel) (PRES project)- Gather electoral district maps; digitize district maps (ArcGIS); increase delivery speed by 20%, liaison with senior researchers working on the CartElec project - www.cartelec.net Show less

Idg direct
Apr 2013 - Jun 2013Customer contact agentIDG Direct is a wholly owned subsidiary of International Data Group (IDG) - the world’s leading Technology Media, Events and Research Company.• Assigned to Swiss, German and Italian markets• Conduct professional outbound calls on behalf of major IT companies to prospective clients• Perform statistical analyses and maps for internal and external survey campaign reports• Create and deliver Excel training for 8 employees in English

Bulgari
Jun 2013 - Feb 2014Logistics coordinator and customer serviceBulgari has been creating renowned fine jewelry since 1884. Today it is a global and diversified luxury brand with impeccable service.- International logistics: process orders (SAP); prepare and review customs’ clearance documents (SAP); improve timely order delivery with Swiss Post (negotiation).- CSR: successfully manage over 500 clients including 4 key-accounts on very sensitive market; manage all inquiries related to orders, pricing, stock and deliveries (SAP).- Design and implement the Dublin Information Mornings to improve cross departmental communication in association with HR department. Show less

Maymont
Mar 2014 - Sept 2016VolunteerStart the Arboretum GIS project by geo-referencing trees in the Japanese Garden; maintain and improve Maymont Foundation Estate grounds.

Mapcom systems
Sept 2014 - Mar 2017Data analyst- Reporting: define needs, gather requirements, create, deploy, maintain and troubleshoot reports both internally and externally (SSRS, Power BI and Excel). Create standards and technical documentation. - Management: interview (Digitizers, Management Trainees and PMs), recruit, onboard, train, support and conduct performance reviews.- Training on SSRS, Excel (formulas including Vlookup, pivot graphs and pivot charts) and proprietary software. Groups of 5-15 people both internally and externally.- Assist in Affirmative Action Plan (AAP): prepare report and visuals according to EEO-1 guidelines Show less

Century distribution systems
Sept 2017 - Oct 2022- Scrum Master (gather requirements, create stories and tasks, refine issues).- Coordinate work for the Data Warehouse and Analytics teams (10 developers) resulting in seamless deliveries across teams.- Assist in defining sprint priorities based on resources and company goals (influence without authority).- Prepare technical specification (user stories, testing scenarios, definition of done).- Communicate with stakeholders/project owners on bottlenecks and deliveries.- Manage SQL Data Warehouse project. Manage transition to Snowflake. Show less
Delivery Manager
Apr 2019 - Oct 2022Dashboard Developer
Aug 2018 - Apr 2019Business Analyst
Sept 2017 - Aug 2018

Fusable
Dec 2022 - nowDelivery manager - team lead- Manage data deliveries for internal and external customers (over 1,000 accounts).- Continuously work with Client Success to improve deliverables, processes, and customer satisfaction.- Responsible for process review, improvement, and automation (delivery time down 30% on custom deliverables, delivery time down 70% on recurring deliverables).- Responsible for sprint implementation and all ceremonies: backlog review, priority setting, sprint planning, scrum, sprint review.- Implement, create, maintain all team reporting processes for stakeholders and senior leadership. Show less
Licenses & Certifications

Bulats - c1+ level
University of cambridgeApr 2012- View certificate

Certified scrum product owner® (cspo®)
Scrum allianceMay 2023 - View certificate

Lean six sigma yellow belt certification
Goleansixsigma.com
Volunteer Experience
Volunteer
Issued by Maymont on Mar 2014
Associated with Florent Baldini
Languages
- enEnglish (certification)
- geGerman
- itItalian
- duDutch
- frFrench
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