Deep Enrich
Francisco fernandes
415 followersTimeline
About me
eSC Cleared Junior Consultant @ Ten10 | IT Service Management and Business Strategy
Education
The manchester metropolitan university
2018 - 2021Bachelor's degree business enterprise/marketing 2:1
Salford city college group
2016 - 2018Higher national diploma business d*d*d*
Experience
Voilla
Jan 2021 - Jun 2021Marketing assistant
Jn recruitment
Jan 2022 - Mar 2023Support worker.webp)
Blackburn college (uk)
Mar 2023 - Jun 2023Digital marketing coordinator
Ten10
Sept 2023 - nowAs a Service Desk Analyst I resolve technical issues, analyse root causes, collaborates with stakeholders, documents processes, and recommends solutions to optimise IT and business operations
Junior Consultant
Feb 2024 - nowTrainee Consultant
Sept 2023 - Feb 2024
Licenses & Certifications
- View certificate
Business process improvement
LinkedinSept 2025
Itil 4 foundation certification in it service management
PeoplecertMar 2024
Bcs business analysis certified
Bcs, the chartered institute for itJul 2024- View certificate
Root cause analysis: getting to the root of business problems
LinkedinSept 2025
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