Experience

• 

  Defense space administration

  Jul 2018 - Jun 2019

  Satelite imagery analyst
• 

  Opay

  Sept 2019 - Feb 2020

  Telesales specialist

  • Received and processed orders in an accurate manner.Entered and updated customer information in the database.• Handled customer complaints gracefully to retain customersatisfaction.• Maintained records of calls and sales and jotted down usefulinformation.

• 

  Nomba

  Oct 2020 - Jul 2021

  I design and implement customer retention strategies to increase loyalty and retain business. I also analyze customer feedback, negotiate with customers, implement retention strategies, and compile reports for sales managers.

  • Retention Specialist

    Apr 2021 - Jul 2021

  • Telesales Executive

    Oct 2020 - Apr 2021
• 

  Sweet sensation confectionery

  Nov 2020 - Apr 2021

  Marketing executive

  • Supported the marketing team in daily administrative tasks. • Assisted in marketing and advertising promotional activities(e.g., social media, direct mail, and web).• Helped distribute marketing materials.• Helped organize marketing events.• Measured consumer satisfaction with products and services.Coordinated with team members to achieve team targets and shared best practices

• 

  Outsource marketing agency

  Nov 2020 - Jul 2021

  Digital marketing intern

  • Assisted in managing social media accounts (Facebook,Instagram, Twitter)• Created and scheduled social media posts• Analyzed website traffic using Google Analytics• Conducted keyword research for SEO optimization• Wrote blog posts and email marketing campaigns

• 

  Credit direct limited

  Jul 2021 - now

  Formulating and implementing effective sales strategies aligned with company goals.Setting ambitious sales targets, quotas, and key performance indicators (KPIs).Providing leadership, guidance, and mentorship to the sales team.Establishing and maintaining relationships with key clients and stakeholders.Engaging in strategic negotiations and overseeing sales proposals.Monitoring and analyzing sales performance metrics and data.Reviewing and adjusting sales strategies for optimization.Collaborating with other departments to meet customer needs.Staying updated on industry trends and competitor activities. Show less Managed over 1,500 customers.Sold over N245,000,000 in loan value with an average monthly sales of N13,000,000 within 18 months Provided information regarding our loan facilities.• Reached out to new and exciting customers to educate them about the company product and services. • Negotiated sales and addressed any concerns of potential customers.• Processed loan orders quickly and accurately.• Committed to departmental and individual quotas goals.• Met the company's expectations for excellent customer service by doing over 100% of the company set target Featured as a customer service hero for the month of March 2023 Show less Make outbound calls to prospective customers and generatenew leads• Achieve and exceed monthly sales targets by pitchingproducts and services effectively• Build and maintain customer relationships by providingexceptional customer service and resolving any issues• Record customer interactions and maintain accurate salesrecords in CRM software• Collaborate with team members and share best practices toachieve team targets• Generated new business by making outbound calls toprospective customers Show less

  • Senior Executives Sales

    Apr 2023 - now

  • Senior Telesales Associate

    Sept 2022 - now

  • Telesales Associate

    Jul 2021 - now