
Timeline
About me
Business Intelligence| Data Analyst| IT Analyst
Education

University of lagos, nigeria
-Bachelor of arts (b.a.) guidance and counselling
Poise finishing academy
-
Npower canada
2024 - 2024Junior it support specialistActivities and Societies: JITA -Configure device operating systems including Windows and Linux, while configuring disk partitions and file system-Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management and scripting-Support basic IT infrastructure and networking including DNS and DHCP, applying standard protocols with TCP/IP communications-Configure and support PC and Internet Of Things device hardware-Manage an organization's… Show more -Configure device operating systems including Windows and Linux, while configuring disk partitions and file system-Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management and scripting-Support basic IT infrastructure and networking including DNS and DHCP, applying standard protocols with TCP/IP communications-Configure and support PC and Internet Of Things device hardware-Manage an organization's computers and users using Directory Services, Active Directory and OpenLDAP-Learn how to lay the foundations for successful Agile projects using methodologies and tools such as Scrum, Kanban -Develop a complete understanding of the Agile project management lifecycle, key techniques and deliverables Show less

Coursera
2024 - 2024Google it support specialist information technology
Experience

Nigeria customs service
May 2015 - May 2016Administrative assistantNigerian Customs College, Gwagwalada

Custodian life assurance ltd
Oct 2016 - Aug 2022Insurance financial advisor-Analyzed potential client requirements and prepared comprehensive plans to meet individual needs and financial goals, maintaining an 88% client satisfaction rate.-Applied organization and time management skills to coordinate and respond to inbound telephone and email inquiries efficiently.-Strategized, developed, and implemented the company's first promotional marketing timeline, increasing the client base by 35% over six months and growing revenue by 18% in four months-Advised current and potential clients on home, auto, and life insurance benefits and options, providing protection in unforeseen circumstances.-Maintained accurate client information and enrolled policies in the database, and pioneered a systematic approach to customizing annual reports to optimize clients' value.-Provide financial planning and support to clients in order to help clients achieve their financial goals.-Assist clients maintain their current assets and portfolios and assist with obtaining additional assets as necessary/desired. Show less

Oxfam
Oct 2017 - Mar 2018Work in progress project(story of change) with oxfam/qualitative researcher-Evaluated Oxfam projects (Career Kickstart and Work in Progress skill acquisition) by gathering success stories from beneficiaries and coordinating exclusive interviews to collect accurate responses.-Analysed data both qualitatively and quantitatively, ensuring comprehensive insights for project assessments.-Participated in focus group discussions and presented data-driven research, providing accurate and actionable findings

The oluwatosin company
Oct 2018 - Aug 2024Founder/social media manager-Client Management: Manage social media accounts for multiple clients, tailoring strategies to meet their specific needs and objectives.-Content Creation: Develop creative content, including images, videos, and graphics, that align with clients’ brand identities and resonate with their target audiences.Social Media Strategy: Design and implement comprehensive social media strategies to increase brand awareness, engagement, and follower growth.-Analytics & Reporting: Monitor social media performance using tools like Google Analytics, Hootsuite, and Instagram Insights. Provide clients with regular reports and actionable insights.Campaign Management: Plan and execute successful social media campaigns, collaborating with clients to ensure alignment with overall marketing goals.-Community Engagement: Foster strong online communities by responding to comments, messages, and engaging with followers.-SEO Integration: Optimize content for searchability and increased organic reach using SEO best practices.-Influencer Collaboration: Identify and collaborate with influencers to amplify clients’ reach and drive engagement. Show less

Success within international
Oct 2022 - Aug 2024Social media content specialist volunteer-Content Creation: Developed engaging and compelling captions for various social media aligning with brand voice and messaging.-Content Scheduling: Managed the social media content calendar, ensuring timely and consistent posting.Audience Engagement: Monitored social media channel for comments, messages, and mentions, responding promptly to foster community engagement and build brand loyalty.-Analytics and Reporting: Tracked and analysed social media metrics to measure the effectiveness of posts and campaigns, and to inform future content strategies.Trends and Hashtags: Researched and incorporated trending topics, hashtags, and industry news into social media posts to enhance visibility and relevance.-Campaign Support: Assisted in the development and execution of social media campaigns, contributing to the strategy and goals.-Content Management Systems: Managed and organised digital assets within content management systems, ensuring easy access and proper usage.Key Achievements:-Increased social media engagement by 30% through creative and strategic caption writing.-Grew followers count by 200% -Developed a streamlined content scheduling process, reducing time spent on content management by 20%. Show less

Canada life
Jun 2023 - nowSenior claims and review specialist
Licenses & Certifications

Digital skills: digital marketing
FuturelearnJun 2022- View certificate

Email marketing
Hubspot academyMay 2021 - View certificate

Seo: optimize your social media profiles
LinkedinMar 2023 - View certificate

Social media marketing: strategy and optimization
LinkedinMar 2023 
Executive skills with psense
Poise nigeria limitedMay 2017- View certificate

Content strategy for marketers
LinkedinMay 2023 
Anti-money laundering concepts: aml, kyc and compliance
UdemyMay 2023
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