Matthew Smith

Matthew smith

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  • Timeline

  • About me

    Customer Success Specialist at Hello Lamp Post

  • Education

    • University of dundee

      2017 - 2021
      Bachelor of business administration - bba business administration and management, general
  • Experience

    • Tesco

      Nov 2016 - May 2021
      Customer assistant

      Responsible for the reduction of fresh stock Ensure wastage and damages kept to a minimumWelcome, serve and assist customersEnsure shelves are correctly filled and presentableTrain newly recruited employees as they join the department

    • William hill

      Apr 2019 - Oct 2019
      Customer assistant

      Take bets and translate on computerCash handling, counting and bankingPromoting specials and new featuresShops floor sweeps involving tidying, conversation with customers and offering beverages

    • Enactus dundee

      Nov 2020 - May 2021
      Marketing officer

      Control all social media outputIncrease brand awareness in an attempt to increase membership Assist other executive team members in project tasks

    • The modular analytics company

      Feb 2021 - May 2021
      Innovation intern
    • Franklin templeton

      May 2021 - Oct 2022
      Client services representative
    • Fis

      Oct 2022 - Feb 2023
      Client services representative
    • Hello lamp post

      Sept 2023 - now
      Customer success specialist
  • Licenses & Certifications