Experience

• 

  Itgate academy

  Jun 2005 - Jan 2006

  Trainee technical support

  Maintaining and Troubleshooting PC's [Assembled and Brand name].Maintaining and Troubleshooting Software Issues and solve it.Troubleshooting of LAN networks, communication devices and protocols.

• 

  Itxpress

  Mar 2006 - Oct 2009

  Technical support

  Technical Supports for Hardware and Software. Applications & 3rd party software: • Installing, Configuring & Administering Microsoft Components:o MS SQL 2000 / 2008o Win 2000 / Win 2003 Active directory, DNS & DHCP• Small and Medium networks installation, including cabling and servers cabinet installations• Installing Operating systems, MS windows ME, XP, Vista, 7Technical Support for hardware • Maintaining and Troubleshooting:• PC’s, Brand name servers, (A4, A3 & A0) scanners, (Network & Local) printers & Plotters.Platforms • WIN ME / WIN XP / WIN Vista / WIN 7 / 2000 Professional / 2000 server / 2003 server / 2008 server• Linux Ubuntu, Souse. Show less

• 

  Kingdom for investment

  Nov 2010 - Jul 2011

  Security engineer

  Installing Network Infrastructure, CCTV cameras both indoors and outdoors, Surveillance systems, Access Control systems and Time Attendance systems. Key projects:• National Guard. Installing CCTV systems, Configure network for online monitoring.• Adama Hospital. Installing Access control devices, Installing Time Attendance management applications, supporting Production Surveillance system.• Al Maha Glasses. Planning and Implementing CCTV system for 70 branches around the kingdom, Configuration for online monitoring and management & Supporting CCTV system.• Ministry of Justice (MOJ). Implementing Time Attendance system for the ministry main building, Implementing Face Recognition devices for the ministry datacenter and executive floors Show less

• 

  Dataserve

  Jul 2011 - Feb 2017

  Application Suits Installation, Administration, Tuning & Support including:• P8 V3.5, V4, V4.5 & V4.5.1 & V5, V5.1, V5.2 & V5.2.1 Suites: Content Platform Engine, Content Engine, Process Engine, Application Engine, Content Search Engine, Record Manager, Content Navigator & Workplace XT.• Panagon CS V4.5 & V5.5 (Content Services)• Panagon IS V4, V4.1.2 & V4.2 (Image Services)Design, configuration, installation and administration farming P8 V5.x environments.Microsoft Windows server 2003, 2008 & 2012 administrator. Solaris 10 administrator.Microsoft SQL 2000, 2005, 2008 & 2012 Database Administrator.Oracle 10g & 11g & 12c Database Administrator.WebSphere Application Server v6.x, V7.x & V8.x (Standalone & Farming) Installation, Configuration and Administrator.Developing Technical documents for project implementation (System Architecture Design, System Sizing Document, System Requirements Document, System Configuration Document and System Backup Strategies Document).Provide urgent 24/7 support visits to solve any critical production system issues at sites.Internal Support for Developers and Engineers.Prepare Virtual machines for testing purpose.First level of support with IBM Co. to troubleshoot any system bugs. NetApp NAS Storage server – Installation, configuration and administration.Conduct engineering training course for MSSQL Cluster Failover.DataServe datacenter administrator, AD, Exchange 2010, TMG servers, VSphere 5, Symantec Backup. Show less

  • Systems Engineer

    Jul 2011 - Feb 2017

  • Senior System Engineer

    Jul 2011 - Feb 2017
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  Ebla computer consultancy

  Mar 2017 - now

  • Technical Team Leader

    Mar 2023 - now

  • Sr. Systems Engineer

    Mar 2017 - Mar 2023