Experience

• 

  Accenture

  Jan 2017 - Aug 2017

  Associate software engineer

  • Investigated and diagnosed bugs and errors across the server, thereby improving its performance• Automated responses for frequently occurring errors and bugs using robotic process automation (blueprism)• Boosted client delivery process by contributing on a live monitoring tool which tracks the progress of the work on each error or bug present on the client side server and on on-site server• Improved performance of server by regularly managing and scheduling the jobs of server

• 

  Wipro limited

  Sept 2020 - Nov 2022

  Process excellence consultant

  • Engaged in End-to-End RPA (Robotic Process Automation) /AI (Artificial Intelligence)/ML (Machine Learning) consulting from scope identification, benefit calculation, business case preparation and final implementation in process which led to huge cost savings and strategic growth for the client• Led Technology consulting and advisory projects for Wipro enabled tools and Platforms through applied research and reporting for inhouse support functions as well as external clients • Facilitating predictive and diagnostic analytics for intelligent operations by building strategic reports- proactive tracking, risk minimization, employee engagement and capability building• Garnered excellence in preparing FMEA, VSM, NVA, RCA and Perceptual Map analysis for continuously improving the customers’ process.• Strong background in Business Transformation with experience in conducting comprehensive process assessments, identifying improvement opportunities and suggesting appropriate tools• Driven Transformation in process of 400+ employees with Lean, Six Sigma, Automation & Process Improvement• Created Power BI and Tableau dashboards to measure operational metrics & service levels at runtime• In depth knowledge on the standards like ISO 9000 and CMMI High Maturity Audits Show less

• 

  Electronic arts (ea)

  Nov 2022 - now

  Senior quality analyst