Experience

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  North york aquatic club (nyac)

  Oct 2012 - Jun 2015

  Swim coach

  • Communicated proper competitive swimming techniques using visual, auditory and kinaesthetic methods to swimmers in the Waves, Intro and Junior levels (ages ranging from 6 to 15).• Interacted with swimmers and their parents, conveying important messages in person, via phone and email in the language of their preference.• Ensured that all visitors to the pool have an enjoyable and safe experience by following and enforcing rules and regulations set by the City of Toronto.

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  Sheridan college

  Jan 2016 - Apr 2016

  Mathematics learning assistant

  • Organized "Applied Math and Calculus Workshops" and weekly tutorial sessions.• Offered one-on-one assistance to students enrolled in math, business math and MS Office courses during appointments and "drop-in" hours.• Coordinated the "Tutor Meet and Greet" event to promote various tutoring services offered at Sheridan.

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  Associazione culturale linguistica educational (a.c.l.e.)

  Jun 2016 - Sept 2016

  English tutor

  • Introduced Canadian culture to Italian children, teens and their families respectfully while engaging them in conversation in English.• Collaborated with other native English speakers from all over the world to develop and organize new activities for English-learners of all levels and ages ranging from 6 to 16.• Planned lessons and activities that reinforce the language concepts learned.• Developed voice (ie. tone, volume, speaking speed, clarity, projection) as an instrument of communication for generating interest and meaning. Show less

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  Lyceum alpinum zuoz

  Jan 2017 - Apr 2017

  Science laboratory assistant

  • Prepared chemicals and apparatus for experiments in the physics, chemistry and biology laboratories.• Conducted and updated risk assessments for class experiments, teacher demonstrations and Science Club projects.• Created a platform for all members of the Science Department to share and store data files. • Maintained a chemical inventory and ordered new materials from diverse suppliers. • Safely organized and disposed of chemicals in accordance with CLEAPSS safety guidelines. • Coordinated the Science Club field trip to Technorama (Swiss Science Centre). Show less

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  University of waterloo

  Sept 2017 - Dec 2017

  Laboratory research assistant

  • Conducted research on recent developments in the field of electrochemistry.• Reported weekly research findings and obstacles to research group and supervisor.

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  University of waterloo

  Jan 2019 - Apr 2019

  Global learning associate

  • Edited and presented study abroad information sessions for students and their parents.• Collected and organized confidential student documents, exams and transcripts with professionalism and discretion, then updated student application files accordingly. • Designed a secure and cost-effective protocol to send partner institutions their students’ transcripts electronically. • Collaborated with members of the Global Learning Team to ensure students were supported throughout their study abroad application process. • Provided technical support to students over email, and administered the official "Go Abroad" Facebook group. Show less

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  City of toronto

  Jun 2021 - Oct 2021

  Lifeguard

  • Supervised swimmers during leisure and lane swim sessions, and educated patrons on accident prevention. • Collaborated with team members to rescue swimmers in danger of drowning, and administer first aid. • Strengthened community relations by interacting with patrons before and after their swim session. • Ensured that all visitors to the pool have an enjoyable and safe experience by following and enforcing rules and regulations set by the City of Toronto.

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  Kidnasium

  Oct 2021 - Apr 2022

  Swim manager & customer service representative

  • Coordinated swimming lesson schedules at two locations in the GTA to best accommodate staff, swimmers, and their caregivers. • Recommended programs to caregivers (in the language of their preference) that matched their scheduling needs and aligned with their children’s ages, interests, skill levels, and goals. • Designed the “Swim Class Enrollment Protocol” to maximize pool space and lesson availability, while prioritizing the safety of swimmers and aquatic staff. • Created the Swim Manager Training Manual, which includes safety procedures, student enrollment protocols, and sample templates for emails and phone calls.• Communicated updated class/COVID-19 information to staff and caregivers in person, on the phone and via email. Show less

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  Université de l'ontario français

  Feb 2023 - now

  Adjointe administrative