Kim Bonner

Experience

• 

  BioTelemetry Healthcare, formerly CardioNet/Mednet

  Jun 2014 - Aug 2017

  - Sole coordinator managing client and payor contracts- Developed and optimized procedures for the contracting team- Elevated new team members through direct training and mentorship- Collaborated across departments to support SOX audits, monthly revenue capturing, systems maintenance, and payor queries

  • Strategic Contracting Coordinator

    Jan 2016 - Aug 2017

  • Reimbursement Specialist II

    Jul 2015 - Jan 2016

  • Reimbursement Specialist

    Jun 2014 - Jul 2015
• 

  Dorman Products

  Aug 2017 - May 2018

  Credits and AR Analyst

  - Maximized cash flow, collection, and AR productivity while minimizing delinquency, sales concessions, and exposure to bad debt - Improved processes and maintained value-added reports from internal and external sources- Oversaw customer receivables draft programs (i.e., factoring) for top accounts and delivered data to inform the CFO’s decision to sell

• 

  Revint Solutions

  May 2018 - Jan 2020

  Consultant

  I joined R1RCM when it was known as Revint Solutions, and as a consultant I collaborated with management to outline strategy, priorities, and team focus in addition to budget forecasting.- Led a team of five and trained all new hires to achieve high performance- Leveraged mastery of inpatient and outpatient managed care payment methodologies to manually price accounts- Liaised with payors regarding claims payments, authorizations, eligibility, and appeals

• 

  Cloudmed

  Jan 2020 - Sept 2021

  Client Delivery & Operations Lead

  I was promoted to Client Delivery & Operations lead after Revint transitioned to Cloudmed, and in this role I controlled three ongoing client engagements and supported the Client Delivery Manager in workflow monitoring and quality assurance for internal processes.- Coordinated client requests delivered monthly client reporting on revenue cycle recommendations, contract analyses, government policies, and legislative changes- SME for client underpayments; main liaison between client and payor during payment disputes- Cultivated robust client relationships via consistent communication, incisive recommendations, and accurate diagnoses of financial errors Show less

• 

  R1 RCM

  Sept 2021 - now

  Operations Manager

  R1RCM acquired Cloudmed in 2022, and in my current role as Operations Manager I advance contract management, system access, and issue resolution initiatives for client engagements (hospitals).- Secure buy-in and engagement for improvement processes from key stakeholders - Facilitate a software conversion to an internal cloud-based platform to optimize workflow processes- Maximize prioritization by identifying inefficiencies and devising resolution strategies to streamline productivity- Coach and develop team members through career development, project management training, and performance improvement plans- Create budgets, reforecast projections, and provide project updates to Finance teams Show less