Grace Ewens

Experience

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  Free People

  Dec 2014 - Feb 2017

  Manager

  -Meet or exceed monthly personal sales goal (20% of entire store sales)-Organize all store operations and allocate responsibilities to staff-Supervise and guide staff towards maximum performance-Expand and manage client base through social media, email, text, or in-person communication weekly-Maintain customer client books and social media relations-Be the expert of current fashion trends in the industry and the brand -Embody and represent the company culture on the sales floor while ensuring adherence to policies and procedures-Understanding of systems such as point of sale and MPOS-Uphold a highly organized system to maintain customer communication -Mentor stylists on all aspects of the customer service experience-Serve as a store/district leader in customer service and product knowledge Show less

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  Versant Executive Offices

  Dec 2016 - Dec 2017

  Customer Service Representative

  -Responsible for ensuring there is a friendly and welcoming environment in the office.-Answers phones and give answers to callers, take messages or transfer to the different companies that reside in the building.-Handle billing/Run credit cards.-Maintain a tidy environment by cleaning up the conference rooms, break rooms, kitchen, and day offices throughout the day.-Provide notary services.-Set up for catering events.-Perform print, scan, and copy jobs for clients.-Distribute and deliver incoming mail -Learn to operate new office technologies as they are developed and implemented. -Prepare and mail checks/ Handle bank deposits-Utilize computers for spreadsheets, word processing, and other applications. Show less

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  Alixandra Collections

  Nov 2017 - Nov 2018

  Manager
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  Bliss Medical Aesthetics

  Oct 2018 - Jul 2023

  Office Manager
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  Flea Boutiques

  Oct 2023 - now

  Retail Sales Associate

  •Welcome customers as they enter the store.•Help customers make informed decisions by sharing information about products.•Listen carefully to customers and provide helpful responses and solutions.•Help customers find products, show them how to use them, and process purchases.•Encourage customers to add-on products or promote sales and promotions.•Keep stock organized and monitor inventory levels.•Document sales and stay up to date with sales trends.•Contribute to keeping the store clean and safe. Show less