Steven Foster-Smith Jr.

Experience

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  Sales Inc

  Nov 2012 - Mar 2013

  National Leasing Consultant (Lease Up)

  Managed Lease up Properties, marketing and operations for 9 large and mid size residential communities. Processed over 50 leases and unit sales ensured documents, client qualification items, and related reports were completed accurately. -Handled lease account for Jasmine Marrietta Crossing 55+ Active Living 100% closing rate doe prospective tenancy-Managed accounts for Ledic Management and Signature Management with 87% closing ratio with timelessness and accuracy in documentation -Created and updated files, reports, and tracking log for leadership review Show less

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  Cedar Creek Capital

  Mar 2013 - Mar 2016

  Property Manager

  Directed and Coordinated property management operations covering 144 Units. Provided administrative support to leadership and personnel ensuring documentation, client and vendor communications, and facility maintenance actions were up to corporate standards. -Processed financial charges, collections, and security deposits; administered late fees, NSF fees, and SODA, and entering residents-Prepared and served 3 day notices for clients w/ delinquent accounts according to rental policy, local, and federal laws to ensure compliance.-Maintained a communicated accurate knowledge of all aspects of the community, Net Operating Income, invoices including rent and pricing information, concession programs and unit availability-Screened, pre-approved, and audited potential tenant applications via Yardi prepared by leasing personnel for Ownership Review Show less

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  TAM

  Apr 2016 - Feb 2020

  Assistant Property Manager

  Managed operations to ensure community profitability. Developed standard operational procedures to meet occupancy and increase financial metrics. -Provide Training, coaching, leadership and morale building of personnel; conducted meetings for staff performance evaluation and career building-Collaborated with Regional Managers/ Executive Leadership to establish policies and program objectives-Established and maintained positive business relationships with equity partners, while providing accurate and timely information and updates on the property success and area improvement -Partnered with Marketing, Accounting, Human Resources, and Operations teams to aid in success of the asset-Enacted swift and tactful decision making for escalated and complex issues; communicated with diplomacy upholding policy and corporate procedures Show less

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  Western Wealth Communities

  Mar 2020 - Feb 2022

  Assistant Community Manager

  Managed facility maintenance, accounting, transactions, and client processing for tenancy and evictions. Provided administrative service, organization and office management support; established operational procedures and employed compliance policies. *REHAB RENNOVATION-Maintained accurate resident records, occupancy 95%. Update DQ & DAR, Deposits and application fees received by residents and applicants posting. Issue appropriate notices when necessary (e.g., Late Payments, eviction notices, returned checks memos). *Texas Rent Relief Assistance-Covid -Conducted routine property and grounds inspections; cleaned surrounding property areas, procured and scheduled service and maintenance work orders-Inspected residential units at move out (Charges) and move in activities, distributed SODA and process resident -Answered, screened, and routed phone calls as needed, communicated with prospective residents, current residents, vendors, supplier, and other community partners Show less

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  American Landmark Apartments

  Feb 2022 - Nov 2022

  Assistant Property Manager

  Managed operations for property care, customer service, and corporate sales transactions. Supported executive leadership by enacting corporate policies, establishing community partnerships, and ensuring state and government compliance. -Scheduled and prepared for meetings and appointments with contract vendors, clients and unit inspectors; ensured property and associated documents were ready for all associated procedures -Trained staff and established standard operational protocol for engaging prospective and current residents-Processed invoices, Excel reports, Net Operating Income reports, walking skips, vacant units list, and deposit accounting reports -Assited prospects with completing documents and application requirements for leasing process; maintained approved client files and submitted non-qualified resident notices, operated as acting Onsite Manager leadership absence-Provided exceptional customer service while adhering to all company policies and procedures -Gathered information to compose weekly delinquency reports, and bluemoon contracts, checking for documents reports Show less

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  Avenue5 Residential

  Mar 2023 - Aug 2024

  Assistant Property Manager
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  New Hope Housing, Inc.

  Sept 2024 - Nov 2024

  Community Manager