Emily Mock

Emily Mock

Patient and Family Education Services Intern

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location of Emily MockSeattle, Washington, United States

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  • Timeline

  • About me

    Hospital Development Manager at LifeCenter Northwest

  • Education

    • Western Washington University

      2006 - 2010
      Bachelor of Science Community Health

      Activities and Societies: WWU Cross-Country and Track, American Cancer Society Volunteer

    • Bellarmine Preparatory School

      -
  • Experience

    • University of Washington Medical Center

      Jun 2010 - Aug 2010
      Patient and Family Education Services Intern
    • HealthPoint (CHC)

      Oct 2010 - Jan 2016

      Established and implemented first donor stewardship plan to cultivate new and existing donors with targeted communication. Supported solicitation and management of annual benefit event; increased net revenue by 24%. Developed and maintained reporting and invoicing timeline for over 30 grants and contracts ranging from $10k - $6 million with complete and timely submission of all public and private reports. Prepared applications and managed new grants through to implementation, invoicing, and reporting. Show less

      • Planning and Development Coordinator

        Mar 2015 - Jan 2016
      • Lead Quality Improvement Coordinator

        Oct 2012 - Feb 2015
      • Quality Improvement Coordinator

        Oct 2010 - Oct 2012
    • LifeCenter Northwest

      Jan 2016 - now

      Manages and leads team to plan, organize, and monitor the implementation of strategies to improve organ and tissue donation outcomes at hospitals across WA and AK regions. Ensures quality-driven processes are in place to make life-saving organs available for transplant. Responsible for implementation of departmental strategic initiatives to increase rates of successful organ donation. Identifies areas of opportunities for staff development or improvement and initiates action to address. Analyzes performance of regional accounts and works with staff to develop customized plans for assigned hospitals including short-and long-term objectives and action plans. Show less Plan, implement, and manage customized organ and tissue donation programs to optimize donation at the 7th leading organ donor hospital in the nation. Present data and analysis to administrative-level contacts and assure that best practices for donation process are followed. Provide direct support to hospitals and clinical staff during evaluation and donor management phase. Support hospital accounts with TJC, CMS, FDA, state and federal laws and UNOS requirements related to organ and tissue donation. Develop and implement targeted training programs for hospitals on the donation process driven by data analysis and process improvement. Show less

      • Hospital Development Manager

        Apr 2019 - now
      • Senior Hospital Development Program Manager

        Mar 2018 - Apr 2019
      • Hospital Development Program Manager

        Jan 2016 - Mar 2018
  • Licenses & Certifications

    • Certified Health Education Specialist (CHES)

      NCHEC
      Oct 2010
  • Honors & Awards

    • Awarded to Emily Mock
      Values Award Winner LifeCenter Northwest Jul 2017 Peer-nominated award to recognize one employee annually who exemplifies the five core values of the organization: integrity, respect, collaboration, service, and courageous leadership.
    • Awarded to Emily Mock
      Mission Possible Award HealthPoint Dec 2014 • 2-time annual recipient: 2012 and 2014; 16-time quarterly recipient: Q4 2011 – Q4 2014• Award for ranking highest among organizational key performance indicators