Experience

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  V2 clothing

  Feb 2006 - May 2007

  Sales assistant
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  Tesco

  Aug 2009 - Jul 2015

  Personal shopper

  Ensured fantastic customer service by undertaking shopping orders on behalf of our online customers, ready to be delivered to the customer’s home by the delivery team.Time-management was crucial to ensure all orders were processed in time, so that the delivery team can leave the depot on time without delays.Ranked “Number 1” shopper with a 97% pick rate time. Additional roles of responsibility include supporting other departments when staff are required. These departments include checkouts, click and collect, provisions and produce. Show less

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  Clippys

  Sept 2012 - Jul 2013

  Marketing assistant

  Planned a marketing campaign by introducing a brand mascot, utilising suitable channels to deliver messages, rolling out the campaign and measuring the success.Gained a clear understanding of market, consumers through market research and using this data to market effectively. Communicated with users on social media sites to raise brand awareness and delivered the rollout of a social media strategy through creating engaging content.

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  No1 copperpot credit union

  Jul 2013 - Sept 2014

  Marketing student officer

  Planned various marketing campaigns, using suitable online and offline channels to deliver key messages, liaising with users on social media sites, rolling out and measuring the success of all campaigns through analysing metrics.Raised awareness of the Credit Union at Police events and conferences nationally. Identified market opportunities for additional business through maintaining relationships with key influencers. Created a vibrant social media buzz through Facebook and Twitter with an aim to drive traffic to the corporate website. Created adverts and website artwork using Adobe Photoshop and Illustrator. Bought all design functions in-house, enabling me to save the credit union substantial design costs paid to external designers. Finalist for the Tracy Slane Award from the Association of British Credit Unions (ABCUL) awarded to a young leader who has demonstrated personal commitment and the ability to significantly influence their credit union. Show less

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  No1 copperpot credit union

  Jul 2015 - Dec 2019

  Marketing officer

  Devised annual marketing plans, implemented strategies and delivered creative campaigns on both traditional and digital platforms, ensuring all activities are closely monitored.Responsible for the rebrand of No1 CopperPot Credit Union. This included the design and rollout of a new logo and creating brand guidelines to ensure future consistency. Coordinated the rollout throughout the organisation ensuring all areas incorporated the new brand image. Delivered pitches and presentations to key influencers/decision makers with the aim of increasing brand exposure and securing new business avenues. Successfully achieved a 328% membership growth within a targeted region in 12 months.Played a vital role to drive business growth through member engagement and developing meaningful relationships. This was implemented by reviewing service processes and increasing member touch points across all areas of the Credit Union. This resulted in boosting member satisfaction and ultimately creating loyal members. Show less

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  Places for people

  Dec 2019 - Sept 2023

  Senior marketing executive
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  Channel 3 consulting

  Sept 2023 - Jun 2024

  Marketing manager
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  Star academies

  Jun 2024 - now

  Marketing manager