Experience

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  Pt. formula binar imajinasi

  Sept 2014 - Jan 2015

  Internship - content writer article

  1. Created articles for indonesianyoungheroes.com and kusukaaja.com website.2. Creating website for PT.Haeng Nam.

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  Lazada group

  Sept 2015 - Jun 2016

  Vendor relations computer laptop dan mobile tablets

  1. Created SKU product and update price.2. Created Pre-Order stuff requesting and buying products.3. Editing picture for sale product with Adobe Photoshop.

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  Bukalapak

  Oct 2016 - Sept 2019

  1. Screening and take action for violations and fraudulents like prohibited product, scammers, phishers, and fraudster.2. Contributing to make improvement and rules by system and operational in Bukalapak.3. Managing team work proportion.4. Monitoring rules performance.5. Contributed to create Standard Operational Procedure (SOP) in scammer and phisher.6. Analyzing new patterns of violation and fraudulents.7. Managing team scammer and phisher.8. Reporting the results to the Leader of team. ACHIEVEMENTS in DATA ANALYST AND POLICY TEAM1. PIC of scammer and phisher team.2. Created more than 300 rules in system 3. Reduced number of scammer and phisher by rules and redash monitoring.4. Reduced number of violation products and accounts by rules and redash monitoring.5. Discount products monitoring in certain variables to grab scammer and phisher.6. Loss of scamming and phisher transactions below 5 billion in last 1 year (2018-2019) and save above 8 billion.7. Create monitoring design to display on TV with html and css. Show less

  • DATA ANALYST in TRUST - ANALYTICS, INSIGHT & MONITORING

    Nov 2018 - Sept 2019

  • QUALITY AND POLICY SPECIALIST

    Oct 2016 - Oct 2018
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  Shopee

  Aug 2021 - Sept 2022

  1. Analyzed reported user by analyst team 2. Avoid abuser and intentinal actions by people who commit fraud to obtain unfair and illegal profit from Shopee3. Respond to customer inquiries on fraud measures taken on buyers & sellers' fraud (as and when required)4. Appeal process5. In Touch with another team for Fraud inquiries 1. Investigate anomalies in our transaction and logged data throughout the customer journey2. Detect fraudulent activities on e-commerce transactions, based on detailed data and learned patterns3. Performing daily fraud analysis on user and transactions4. Execute the identified users or transactions according to Fraud SOP5. Responding to internal fraud-related inquiries

  • Fraud Specialist

    Jan 2022 - Sept 2022

  • Fraud Analyst

    Aug 2021 - Jan 2022