
Timeline
About me
Sustainability Customer Success Manager Architect- IBM | MBA Graduate W.P. Carey School of Business
Education

Arizona state university - w. p. carey school of business
2018 - 2020Master of business administration - mba concentration: leadership
Arizona state university
2004 - 2009Bachelor of arts (b.a.) sociology
Arizona state university
2014 - 2015Master’s in sustainable solutions (msus) sustainability- technology and society
Experience

Pearson
Oct 2007 - Dec 2007Quality assurance testerConducted product testing to identify potential usability, pedagogical, technological, and content issues in an educational software program. Tracked issues in accordance with testing protocol and standards. Supported management and development teams to target and resolve project related issues. Experience with SMNG program and testing defects from clear quest.

Pearson
Mar 2008 - Jan 2009Usability lab managerManaged activities in educational software that incorporated, but was not limited to, functional, performance, Beta, and Usability testing. Provided leadership, coordination, knowledge, weekly analysis, and hands-on assistance to ensure that test activities were performed in agreement to developmental plans. Implemented market research to gain a better knowledge of our target audience to make sure program was appropriate to audience.

Blanc media inc
May 2011 - Oct 2013Marketing analystCreated and managed Social Media Marketing accounts to promote a positive corporate reputation and increase online credibility. Integrated creative public relation tactics to ensure clients online character was protected and original. Monitored and responded to a wide audience via Facebook, Twitter, and Google+. Responsibilities included but were not limited to marketing, brand monitoring, and creating original content.

Asu school of sustainability
Jan 2014 - Jun 2015Teaching assistantThe class focuses on social justice in sustainability, with special emphasis on its effects on social, economic, and ecological systems. Contributions included, aiding in discussion and grading assignments and exams, which helped to encourage a positive learning experience and increase an understanding of sustainability concepts.

Itca
Jun 2016 - Aug 2017Environmental specialistCoordinate and implement environmental programs and projects that serve various tribes throughout the United States. Compile and analyze data for statistical analysis, assist with development and distribution of environmental outreach material, conduct research and analysis for technical reports on environmental issues affecting Tribal Lands. Knowledgeable in Tribal, State, and Federal government agencies and their legislation, as it pertains to Tribes and the Safe Drinking Water Act (SDWA) and Clean Water Act (CWA). Show less
.webp)
Fusebox (powered by pierce energy planning)
Aug 2017 - Sept 2022Fusebox is a cloud-based comprehensive software that supports organizations in energy planning, measurement, and engagement of all staff and stakeholders. Fusebox organizes, tracks, and analyzes energy, water, and utility data. As a Sustainability Manager at Fusebox, I manage and educate clients on energy use monitoring, data management, and sustainability programs. Project manage implementation of client contracts, scopes of work, and timelines. Identify impact areas for clients and create strategies to reduce energy, water, gas and costs. Show less
Senior Sustainability Manager
Nov 2019 - Sept 2022Sustainability Manager
Aug 2017 - Nov 2019

Ibm
Sept 2022 - nowSustainability customer success manager architectPassionate Customer Success Manager at IBM specializing in Sustainability solutions, with a focus on Envizi, Maximo, Sterling OMS, and TRIRIGA. Committed to driving client success by leveraging technology to enhance sustainability initiatives. Proven track record of building strong, collaborative relationships with clients and ensuring the seamless adoption of IBM solutions. Excited about empowering organizations to achieve their environmental and operational goals through innovative and sustainable practices. Show less
Licenses & Certifications

Osha 40- hour hazwoper training
Spectra training- View certificate

Maximo application suite sales foundation
IbmJan 2023 - View certificate

Instana by ibm sales foundation
IbmNov 2022 - View certificate

Ibm cloud pak for security sales foundation
IbmDec 2022 - View certificate

Ibm supply chain intelligence suite sales foundation
IbmDec 2022 .webp)
Gri-g4 training certified
Global reporting initiative (gri)- View certificate

Envizi implementation and technical fundamentals
IbmNov 2022 - View certificate

Turbonomic by ibm sales foundation
IbmNov 2022 
Grantsmanship training program
The grantsmanship center- View certificate

Sustainability and ibm envizi sales foundation
IbmDec 2022
Honors & Awards
- Awarded to Tyler SamGreenBiz17 Emerging Leader in Sustainability GreenBiz Feb 2017
- Awarded to Tyler SamGreenbiz 30 under 30 Honoree Greenbiz 2017
- Awarded to Tyler SamWalton Sustainability Initiative Arizona State University- Rob and Melani Walton Sustainability Solutions 2015
- Awarded to Tyler SamDeans Fellow Arizona State University 2014
- Awarded to Tyler SamWrigley Fellow Arizona State University- Julie Ann Wrigley Global Institute of Sustainability 2014
Volunteer Experience
Board Member
Issued by ASU Rob and Melani Walton Sustainability Solutions Service on Aug 2025
Associated with Tyler Sam
Recommendations

Sari indriati
Fraud Specialist (Risk Management). Expert in Marketplace / Retail Bussiness especially in Fraud / R...Jakarta Metropolitan Area
Katrina cochrane
Director and Founder Positive Dyslexia LtdLondon, England, United Kingdom
Erickson jonathan wiyadhie
General Music Program - Cambridge Curriculum Experienced Music Teacher | Former School Event Coordin...Jakarta, Indonesia
Caroline oliveira
Headhunter | Job Hunter | HR Consult | DHO | Recrutamento e Seleção | Recursos Humanos | Palestrante...Guarulhos, São Paulo, Brazil
James murphy
Supervision Specialist at Cetera Investment Services LLCAtlanta Metropolitan Area
Khaled weslati
IT support/Administration réseaux et system and CRMولاية تونس تونس تونس
Dilshad ans
Freelancer Fullstack Developer | CarsKarkhana.com | Phoenix VenturesDelhi, India_Wu.webp)
Cinya (sheng-hsuan) wu
Release Train Engineer (RTE) in Tech Product Management and Design at Mattel, Inc.Los Angeles Metropolitan Area
Ziyad saeed
Travel and tourismمكة جدة السعودية
Yuliyan asenov
_Varna, Varna, Bulgaria
Mark porter
Manager, EngineeringWarrenton, Virginia, United States
Anirudh m koti
Android framework developerKarnataka, India
Ranjit kumar
Manager Technical Pre-sales dept. CPPLUSPune, Maharashtra, India
Tobias claßen
Product Owner @ Organic Garden | Gründer Stadt Land Stall | Former Green Canteen | Manage&More | M.S...Munich, Bavaria, Germany
Ashley e. bouchard
MA, RI, PTCB registered pharmacy technician & APhA certified immunizer with an interest in public he...Swansea, Massachusetts, United States
Michael keeley
Captain at SkyWest AirlinesBoise Metropolitan Area
Nawel aouissi-padioleau
Evaluation and Learning Technical Advisor - International Development and Humanitarian Assistance Ma...Nantes, Pays de la Loire, France
Lisa miller
Marketing Manager and Jumpstart Charities Chapter ChairCanada
Sanjay rajendra
RTE/Lead Scrum Master SPC, CSM, SAFe Agilist, SAFe POPMBengaluru, Karnataka, India
Oleksandra bondarchuk
Lighting / Interior designerLondon Area, United Kingdom
...