Experience

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  Idfc first bank

  Oct 2019 - Mar 2022

  Business analyst

  :- Sales Force Analysis & Acted As A Subject Matter Expert to launch Education Loan Application.:- Captured systems requirements from various stakeholders, synthesize them with scope and priority, expected behavior, and test cases.:- Created user stories with acceptance criteria, responsible for creating various user flow diagrams, data flow diagram.:- Liaised with internal and external stakeholder for smooth development delivery of product.:- Possess strong technical writing skills to create business requirement document(BRD),functional specification document(FSD),non-functional requirement document, user manual and use case specification, as well as to organize and execute assigned business project based on clients requirement.:- Project experienced in executing the platform of education loan application using software development lifecycle (SDLC).:- Service request and lead tracking on sales force.:- Comprehensive knowledge about banking operations, banking business & finance.:- Created multiple dashboards to cater to the needs of the sales force users by taking into consideration the business functionalities and requirements.:- Ensuring compliance with banking regulation.(KYC & AML guidelines):- Managed a Classic Portfolio Having a Net Worth of 20 Cr.:- Cross Selling Of Assets And Liabilities Product To High Net Worth Customers And Thereby Improving Banking Experience.:- Providing Financial Assistance & Guidance to Customers For Investment.:- Achieving Sales Target for Branch Income Generation And Increasing The Productivity Of Branch.:- Keeping A Record Of Holding Customers In The Portfolio To Analyze Their Future Needs Based On their Current Financial Status. Show less

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  Bny

  Oct 2022 - now

  Business analyst