Experience

• 

  Preethi group

  Apr 2014 - Jan 2017

  Sales executive
• 

  Preethi group

  Jul 2017 - Jul 2020

  • Implemented a project to gather VOC to increase the quality of services offered to customers.• Created plans and schedules during project implementation and revised them timely to minimize the impact on business.• Handled internal and external customers.• Used control charts to analyze data, troubleshot issues and solved them with the root cause and 5-Why analysis. • Submitted implementation reports to management weekly.• Conducted meetings between departments to ensure and validate the flow of the project during implementation.• Managed more than seven employees directly and 25 employees indirectly.• Completed implementation of VOC and started incorporating Lean methods. Show less • Inspected inbound goods quality with company standards through visual and dimensional inspection.• Conducted final quality check for the outbound goods through sampling inspection. • Used Trend charts to analyze the data and investigated causes for out-of-trend points with Pareto charts, fishbone diagrams, and 5-why root-cause analysis. • Created and logged quality check reports from time to time.• Reported quality check failures to relevant authorities.• Implemented 5S in the workplace. Show less

  • Team Lead - Quality Projects

    Oct 2019 - Jul 2020

  • Quality Inspector

    Jul 2017 - Sept 2019
• 

  Walmart canada

  Sept 2020 - Dec 2021

  • Customer Service Manager

    Apr 2021 - Dec 2021

  • Customer Service Executive

    Sept 2020 - Mar 2021
• 

  Honda canada inc.

  Dec 2021 - May 2022

  • Conducted root cause analysis using Pareto charts, 5W-2H diagrams, and Fishbone diagrams.• Created containment action reports.• Trained on inspections according to the containment action plan.• Conducted quality control special projects.• Assisted in quality checks in the automotive production lines, including weld and assembly sections.• Assisted with the inspection of more than 400 parts/Vehicles per day.• Completed 8D reports and other inspection reports. • Ensured raw materials and final products are complying with the quality and specification standards• Ensured safety and ergonomics during quality inspections.• Conducted inspection of more than 400 parts/Vehicles per day.• Conducted quality checks in automotive production lines, including weld and assembly sections.

  • Quality Team Lead

    Apr 2022 - May 2022

  • Quality Control Inspector

    Dec 2021 - Apr 2022
• 

  Ya ya foods corp.

  May 2022 - now

  • Utilized data analysis tools to identify trends and develop actionable insights for process optimization.• Conducted loss and yield analysis for entire Tetra Pak productions to identify areas for improvement and develop action plans. • Constantly working on electro-mechanical and engineering projects to reduce downtime, and wastage, and increase process efficiency. • Worked with cross-functional teams such as QA/QC team, Formulation team and Sourcing team to address the bottlenecks and improve production efficiency, • Collaborated with production teams to develop, standardize and implement standard operating procedures (SOPs) to improve process consistency and reduce errors.• Trained employees and production team leaders on quality concepts and tools, fostering a culture of continuous improvement throughout the department.• Worked closely with other members within the department and started implementing 5S techniques on the floor, which helped with workplace organization and efficiency.• Generated multiple reports to in-house and outside customers/stakeholders upon request and every week. Also, kept track of key performance indicators and measured process effectiveness Show less • Planned and prepared workflow schedules and delegated day-to-day tasks for team members.• Developed plans for efficient use of machines, resources and materials for the production.• Focused and ensured GMP rules have been followed throughout the plant. • Coordinated with other departments to plan production operations, establishing priorities, ensuring availability.• Trained and coordinated team to reduce downtime and maximize Overall Equipment Effectiveness.• Basic troubleshooting of Tetra Pak machineries including filler, cardboard packer, and capper machines.• Ensured package integrity standards and product specifications through various Quality checks.• Supervised quality control methods and validations.• Collected and analyzed data to find bottleneck issues and repetitive issues and worked with the CI team to reduce downtime on the production line. • Managed and coordinated internal and external customers to meet required finished product specifications.• Backtracked and assisted with recalling processes where a quality check is being failed. Show less

  • Continuous Improvement Engineer

    May 2023 - now

  • Production Team Lead

    May 2022 - May 2023