Experience

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  Oryx rotana hotel 5*

  May 2013 - Dec 2016

  F&b captain

  Captain/Supervisor in Jazz Club - Luxurious bar with daily live entertainment Bartender and waiter in The Cellar - Mediterranean fine dining restaurant Waiter and barista in Sky Lounge - Lobby lounge

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  Ramee grand hotel & spa 5*

  Dec 2016 - Mar 2017

  Bar supervisor

  Ibrida - Bahrain's largest exclusive nightclub. 1000 people capacity in a luxurious unique space with DJ and live band performance- Managed bar operation and led team of 6 bartenders- Created a vibrant atmosphere through seamless service and attention to details- Input of new ideas for service and products to maintain leading edge- In charge for all inventories and check lists- In charge for all food ,beverage and materials orders for outlet- Controlled and minimized costs - Ensured stock items behind the bars are always within expiry date- Overlooked cash and stock control consistently- Ensured miss-en-plus are prepared as per company standards- Ensured guest drinks are prepared and served according to standards- Monitored, anticipated and reacted to customer needs consistently to ensure maximum guest satisfaction- Trained and developed the team to be exceptional in every way and drove and maintained standards in the department- Delegated and managed distribution of workload effectively Show less

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  My cafe

  Apr 2017 - Feb 2018

  Restaurant supervisor

  Luxurious Casual Fine Dining Restaurant with International Cuisine- top 10 restaurant in Bahrain(TripAdvisor)- Led and supervised day to day bar and floor operation of the restaurant to ensure that service standards are followed- Trained and developed the service staff to be exceptional in every way and drove and maintained standards in the department- Delegated and managed distribution of workload effectively- Controlled and minimized costs of the restaurant with various methods - Made good relations with guests and handled complaints - Coached individual team members to develop their skills and maximise performance- Supervised the department and team in a fair, consistent, responsible way- Communicated effectively through various methods such as regular briefings/meetings and individual discussions- Assisted to the Restaurant Manager in all tasks to ensure smooth running of the restaurant Show less

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  The palace boutique hotel

  Feb 2018 - Jan 2019

  Restaurant supervisor/assistant manager

  The Orangery - Casual fine dining restaurant with twisted Middle Eastern cuisine - Elegant traditional English tearoom & patisserie- top 10 restaurant in Bahrain (TripAdvisor)- Worked as restaurant in-charge, managed newly opened branch from its opening and established systems, procedures, standards and schedules for effective and smooth operation- Reached the targeted budget for 6 consecutive months and over-achieved the budget for one quarter of the year by 15%- Developed and conducted training program for service and up-selling that improved sales on average per guest by 10%- Implemented effective cost-cutting methods and reduced food & beverage cost by 10%- Improved duty roster and extended opening hours of the restaurant which increased sales withoutincurring costs- Successfully organized a banquet and wedding events, and overlooked operation - Directed and coordinated all activities to ensure all established service standards and proceduresof the restaurant and hotel are implemented consistently, leading to guest satisfaction, staffsatisfaction and profit for the restaurant and company- Managed, trained, and worked on developing team members, recording and reviewing their performance- Created, developed and ensured the implementation of all standards and incentive programs- Ensured the sufficiency of operating equipment and supplies required for service- Prepared effective duty roster to ensure sufficiency of manpower in accordance to volume ofbusiness- Ensured guest satisfaction and handled complaints- Developed and maintained systems and procedures for effective delegation of workload and tasks- Prepared daily and monthly sales detailed reports, business happening reports- Analyzed the Profit and Loss reports, and managed controllable costs through these reports- Participated in the annual goal setting for the restaurant, the business plan and marketing plan Show less

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  Minor hotels

  Apr 2019 - Jul 2022

  Food & beverage supervisor

  Oaks Hotels and Resorts Australia - Oaks Elan Darwin

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  Edge health club

  Jul 2022 - Jan 2023

  Fitness instructor
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  F45 training

  Jul 2022 - Sept 2023

  Coach
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  A-fitness

  Aug 2022 - Mar 2024

  Personal trainer
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  Ecoquiet

  Mar 2024 - now

  Business owner

  EcoQuiet is a family-owned and operated business providing outdoor property maintenance services across Brisbane's inner city and inner west. Our mission is to deliver a cleaner, greener, and quieter alternative to traditional lawn and garden care. Using battery-powered, emissions-free equipment, we reduce our carbon footprint while providing top-tier, noise-minimised services that suit residential neighbourhoods, commercial properties, and eco-conscious clients.At EcoQuiet, we focus on sustainability and customer satisfaction, offering everything from lawn care to complete garden maintenance. With our eco-friendly practices, we aim to create beautiful, well-maintained outdoor spaces without compromising the environment. Every service is carried out with attention to detail, ensuring that the gardens and landscapes we care for thrive while promoting a healthier planet for future generations.We are passionate about delivering reliable, professional services that are both efficient and environmentally responsible. Show less