Michael George

Experience

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  FASHION BRAND DESIGN LIMITED

  Jan 2004 - Sept 2009

  Store Manager

  Stated below were some of my core responsibilities: Conceptualizedand established the Fashion Brand store and built exceptional reputation and loyal clients.  Streamlined processes, procedures, and store operations through careful evaluation and focusing on improvement.  Spearheaded all store management and operations functions for fashion brand. Scheduled and achieved the daily activities of sales personnel, provided training, development and employee evaluations.  Managed all aspects of departmental inventory management, including purchasing and procurement on a wide scale.  Directed educational processes to provide extensive information to both team members and prospective clients. Show less

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  ZARA Egypt

  Jan 2007 - Jan 2010

  Sales Supervisor

  My tenure here is marked by demonstrative promotion to higher position (Joined as a Sales Executive and promoted to Sales Supervisor after a year).Some of my key responsibilities were as follows: Drove sales through exceptional product knowledge and ability to build good and long-term relationships.  Promoted and sold fashion products and services in the store to high-end individuals including VIPs & VVIPs. Assumed full responsibility for daily store operations and brand management. Implemented, directed and coordinated a continuous training program for sales staffs to improve skills and ensure retention. Maximized sales by achieving/surpassing sales targets including cross-selling to increase the average sales per customer. Advised customers on the perfect fashion brand by utilizing strong understanding of fashion senses and ''mix and match''. Participated in stock management and maintained the floor display area and visual merchandise.My core achievements were as follows: Successfully recognized as the most promising Sales Executive which led to promotion to Sales Supervisor based on “Mystery Shopper” report and recommendation. Created a 30% incremental sales volume increase by creating an attractive offer / process. Show less

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  Dufry Egypt LLC

  Jan 2010 - Jan 2014

  Sales Supervisor

  My tenure in the company marked a progressive career (Joined in 2010 as Sales Advisor and promoted on mid 2011 to Sr. Sales Advisor. Then after a year, I was appointed as Sales Supervisor).My key responsibilities were mentioned below: Contribute to stores financial growth through driving sales, managing expenses and implementing plans for increased profitability.  Accountable for ensuring all operational standards are achieved.  Assist in the training and retention of store staff in sales to deliver exemplary customer service and meet sales goals. Execute flawless store visual presentation by maintaining visual and store housekeeping standards. Develop collaborative team relationship with Store Management and other store team members.:Achievement made:  Consistently achieved and exceeding both individual and team sales goals and product quotas.  Effectively gained wide experience in various products such as Beverage, Cigarettes, Fashion, Perfumes, Body Care and Accessories. Show less

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  Damas Jewellery LLC

  Jun 2015 - now

  My tenure here is marked by advancement and promotion to higher positions (Joined as a Sales Supervisor in June 2015 and after a year attained next level position as Assistant Manager)My main responsibilities are as follows: Train store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training. Evaluate competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise. Leading sales team by conducting regular coaching and feedback to build motivation and selling skills.  Recruiting and developing an efficient sales team by setting KRAs, monitoring and training them. Purchase inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt. Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases. Promote sales by demonstrating merchandise and products to customers. Help customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery. Prepare sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions. Maintain inventory by checking merchandise to determine inventory levels; anticipate customer demand. Contribute to team effort by accomplishing related results as needed. Show less

  • Assistant Manager

    Jun 2015 - now

  • Assistant Manager

    Jun 2015 - now