Mariska Smits

Experience

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  Travelscene

  Jun 2006 - Jun 2008

  Travel Consultant

  During my two-year work and travel through Australasia, I was fortunate to expand my previous industry skills in the hospitality industry and travel consultant. • Determined the traveler's needs and advise them of appropriate destinations, modes of transportations, cost and accommodations for national and international holidays and cruises• Made reservations from start to finish organizing accommodation, transfers, car rental, and flights • Researched and issued tickets for domestic and international airfares in SABRE• Answered all incoming calls and any questions customers had about their travels arrangements• Communicated travel information clearly and accurately, advised clients of necessary documents and insurances and time tables• Processed payments, issued and prepared travel documents, vouchers, and tickets for pick up Show less

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  VVV Eindhoven

  Jan 2008 - Jan 2009

  Tourist Information Officer

  • Aided visitors providing suggestions and recommendations about local attractions, events, accommodation and day trips destinations• Liaising with local businesses and the media and restored collaboration between accommodation providers and the Tourist Information Office, improving reservation bookings of overnight accommodation with 70%.• Created a design of a regional tourist attractions map local, cultural, social and historical activities and places of interest.• Retail of souvenirs, leaflets, maps and tourism brochures, gift vouchers and travel insurance. Show less

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  Gentle Touch

  Jan 2009 - Jan 2014

  Certified Massage Therapist

  • Managed and operated all aspects of a successful home practice, from reception duties and diary management to PR & Marketing and business administration • Performed relaxation and hot stone massages, reflexology, and energy healing treatments to relax, relief and revitalize stress and delivered workshops and short massage courses to couples and small groups• Demonstrated a track record of success working with diverse clients and established and maintained excellent client relationships ensuring a higher number of repeat clientele Show less

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  SNP Natuurreizen

  Jan 2009 - Jan 2011

  Reservations Sales Agent

  • Created unforgettable travel experiences for our group- or individual holidaymakers in a high-turnover call center wholesaler specialized in active and adventure global travel.• Determined traveler’s needs, delivered comprehensive tour information and advised them on destinations, packages, flights, transportation, extensions, and travel insurance• Quoted and processing tailor-made travel itineraries for exciting and unique areas of the world, connecting our customers to people, places, and experiences• Processed payments, issued and prepared travel documents, vouchers, and tickets• Achieved high levels of multi-tasking ability by remaining focused and goal-oriented, completing several tasks simultaneously to reach desired targets• Hosted industry marketing events and fairs, organized by SNP Show less

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  Royal Canin

  Jan 2009 - Jan 2009

  Corporate Receptionist

  • Welcoming visitors and suppliers professionally and directed them appropriately• Handled all incoming calls answering, taking a message or transferring calls • Processed and handled all in- and outgoing mail, packages and email correspondence • Managed diary management of field sales representatives • Data entry of cat and dog registration• Provided administrative support and other errands for the secretariat and staff

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  DLL

  Jan 2014 - Jan 2015

  Corporate Receptionist

  • Greeted, assisted and/or directed visitors and suppliers to the appropriate staff member in a friendly and professional manner, ensuring registration and issues name badges• Managing all incoming mail, signing for packages, booking courier services and prepared mailings.• Initiated restructuring of manual invoicing into a timely and efficient automated process• Monitor and maintain an adequate inventory of office stationery and kitchen supplies• Data Entry of cheques and PPSR registration and corrected reports, invoices, letters• Assisted with projects and other administrative support for an executive assistant and top management Show less

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  Hills District Family Chiropractic

  Jan 2015 - Jan 2016

  Massage Therapist

  • Performed remedial, relaxation massage and reflexology treatments to reduce tension, pain from postural disfunction and/or chronic musculoskeletal conditions and support wellbeing, servicing mostly senior patients of a chiropractic family oriented clinic• Educated clients on techniques for postural improvement, stretching, breathing or relaxing exercises to support their healing and manage conditions.

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  MarisSage Remedial Therapies

  Jan 2015 - now

  Senior Massage and Reflexology therapist and Practice Manager

  Assist people from all walks of life find relief and manage muscular pain, improve restrictions of motions and posture related conditions. Specialized in remedial, medical and pregnancy massage, and Maternity and Chi-reflexology therapy. Instructing Infant Massage workshops, courses, private lessons to parents and health professionalsManaging day-to-day operations of a successful clinic and a small team, fostering customer satisfaction and retention. Such as: - Handle all reception duties, diary management, phone and email inquiries, collect fees, monitored and order clinic supplies and products.- Process bookkeeping tasks including budget management, reconciliations, close cash register, payment creditors, subcontractors and process payroll- Devise marketing strategy and executed all marketing, public relations, social media, newsletters, and other editorial tasks Show less

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  Quay Health

  Feb 2015 - Jan 2016

  • Performed remedial, relaxation, pregnancy massages, providing solutions for muscular related conditions from postural dysfunction, musculoskeletal dysfunction, and occupational stress, working within a multi-disciplinary allied health team of chiropractors, acupuncturist, massage therapist, podiatrist, naturopath, and hypnotherapist.• Advising on products, supplements (under chiropractor supervision) and self-help measurements to improve their physical health and lower stress levels in the corporate world.• Pro-actively participation in the promotion of clinics massage services and developed and executed marketing strategies for gaining new clientele and increasing business Show less

  • Massage Therapist

    Jan 2015 - Jan 2016

  • Medical Receptionist

    Feb 2015 - Jun 2015
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  ReadyGo Physio

  Jan 2016 - Jan 2018

  Massage Therapist

  • Performed remedial massage to corporate clients treating muscular issue occurring from occupational stress, injury and assisted with repetitive strain or sports rehabilitation, within a multi-disciplinary team of physiotherapists, sports massage therapist, chiropractor, podiatrist and Pilates instructors• Instructed clients in stretches or mobilization for postural improvement and lifestyle advice to maintain the results and alleviate symptoms during office hours.

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  YESspired!

  Feb 2021 - now

  Life Coach

  Assisting women looking to stand in their own power, thrive, and live from an empowered place, fed from within. As a life coach I can support you to see things in a different light, rediscover your gentle strengths, build assertiveness and self-esteem, and honor whatever is really important to you. Either to set goals, find clarity and/or help you to take the next step.