Kasia McWhorter

Experience

• 

  ERS Computers

  Jan 2007 - Jan 2010

  Service Engineer/Coordinator

  Responsible for four field engineers. Supporting and maintaining customer base within the greater Dublin area.Key projects• Roadtrain infrastructure upgrade• Migration from windows SBS server 2003 to 2008. Upgrading Exchange 2003 to 2007 • In house SharePoint 2007 setup. Design and setup of sites, workflows and documents libraries• Liffey Developments file server migration. Windows server migration from 2003 to 2008• Mandate Trade Union remote sites server setup. Site to site VPN and user’s setup in three remote sites Show less

• 

  Pocket Kings

  Aug 2010 - Jan 2011

  Windows Server Engineer

  Responsible for design and maintenance of corporate windows server based infrastructure systems. Worked on infrastructure projects and project delivery. Supported internal corporate environment in conjunction with customer's production environment operating in a 24x7x365 market. Provided support to IT Service Desk.Key projects• Kana upgrade redesigning departments, queues and message rules• File and print server upgrade• Migration from windows server 2003 to 2008 included DFS setup• Symantec Endpoint Protection Server Setup• Migration from Trend Micro Symantec Endpoint embedded database• Migration to Corporate Cluster SQL• Documenting Corporate Systems Involved gathering and inventory of nearly 150 Corporate Servers including applications, hardware, business and data center related details Show less

• 

  Ardagh Group

  Jan 2012 - Sept 2016

  Group Office 365 Architect

  My role was to develop continuous improvement processes. To identify additional software, hardware and technology enhancements, security and data recovery issues, and implement key IT projects. I managed internal and external resources. I would analyze, implement and maintain information technology policies, standards and procedures in Messaging and Intranet to meet and integrate with operational and compliance requirements. Key projects• Ardagh Exchange 2010 migration to Office 365• Lotus Notes migration to Exchange 2010• Anchor Email Migration Lotus Notes to Office 365• VNA Email migration Exchange 2007 to Office 365• Exchange 2007 to Exchange 2010 migration• Exchange 2010 datacenter migration• Design and implementation of company antispam solution• Design and implementation of email recovery solution Show less

• 

  Fidelity International

  Sept 2016 - Jan 2024

  I look after a global team based in Ireland, Asia and India responsible for development, engineering, maintenance and support of technology which Fidelity employees use regularly. We support all Microsoft 365 SaaS services including Exchange Online, Teams, SharePoint and OneDrive. We are responsible for Microsoft product deployment, day to day operational support as well as low code automation. Key projects• Fidelity Exchange 2010, 2016 migration to Microsoft 365 • DMARC implementation (reject policy)• DLP move from Dataminder to Office 365• Secure Score guidelines implementation• Fidelity Canada new Exchange 2010 site design and implementation• SteelEye - Email surveillance implementation• OME implementation

  • Senior Technical Manager

    Sept 2018 - Jan 2024

  • Senior Technical Consultant

    Sept 2016 - Sept 2018
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  Pobal

  Jan 2024 - now

  ICT Applications and Systems Operations Manager