Sergio Guerrero Lozano

Sergio Guerrero Lozano

Customer Service

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location of Sergio Guerrero LozanoCardedeu, Catalonia, Spain

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  • Timeline

  • About me

    Product Owner P2P Costs at Mediamarkt Saturn GBS

  • Education

    • IES El Sui

      2001 - 2005
      Titulo en ESO
  • Experience

    • Sitel

      Oct 2006 - Mar 2007
      Customer Service

      Gestión de incidencias y atención al cliente para Gas Natural Servicios. Funciones administrativas.

    • Diesel

      Jun 2007 - Jun 2008
      Sales Assistant

      Atención al cliente, cajero, recepción de stock, alarmado de las prendas, organización de almacén y realización de inventarios.

    • CCA International

      Feb 2009 - Oct 2009
      Recovery Manager

      Gestor de recobros para la empresa Grupo Planeta.

    • Santalucia seguros

      Nov 2009 - Apr 2010
      Asesor comercial

      Asesor comercial por objetivos, venta de productos i gestión de datos de la cartera de clientes.

    • Bosch Communication Center

      Oct 2010 - Jan 2013
      Sales Team Leader
    • Arvato

      Jun 2014 - Jun 2016
      Customer Services Agent
    • Servinform

      Sept 2016 - Jan 2018
      Administrativo
    • Conexión []

      Jan 2018 - Jan 2019
      Sales Associate
    • Yogoline

      Jan 2019 - Dec 2019
      Sales Attendant
    • MediaMarktSaturn Global Business Services

      Nov 2020 - now

      responsible for managing the product development process. Serving as a liaison between the product and development team and stakeholders to communicate their requests and ensure that the team delivers value to the business.Responsible for the product backlog, the organisation of sprints, the daily scrum and the refinement of user stories along with the scrum team. Currently working in SAP VIM Purchase to Pay Cost team as a business developer. Main contact for Spain and Portugal Training Area Manager for the Invoice Control Teams planning and structuring the training content and its quality / Testing specialist for BeLux CIC team with SAP VIM

      • Product Owner P2P Costs

        Apr 2023 - now
      • SAP VIM P2P Cost Process Expert

        Sept 2022 - Apr 2023
      • Invoice Control Specialist

        Nov 2020 - Sept 2022
  • Licenses & Certifications