Vijaya Srivastava

Experience

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  Institute Of Technical Education And Research

  Sept 2009 - May 2013

  Student( Electronics and Communication Engineering)

  Graduated in B.Tech with Electronics and Communication as the branch from Institute of Technical Education and Research,Bhubaneswar,the city of temples.The subject chosen, gave me broad picture of how communication actually takes place. Subjects of interest were Analog and Digital Communication, Digital Signal Processing, Microprocessors and Microcontrollers, Optical Fibre Communication and Satellite Communication.

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  Institute of Management Technology, Nagpur

  Jun 2013 - Feb 2015

  Student Manager

  A marketing enthusiast with strong inclination towards subjects of customer relationship management, services marketing and analytics. Specialities: Customer Relationship Management, Business Analytics, Services Marketing, Business Strategy, Digital Marketing

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  Larsen & Toubro

  Apr 2014 - Jun 2014

  MBA Summer Intern

  My project for summer internship was based on Market Research for the product Exora.The project involved various aspects of the Product Life Cycle of Exora and the analysis of its current position in the market along with the analysis of its competitors.

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  Tata Consultancy Services

  Jul 2015 - Nov 2022

  Gobal FinOps Lead with a focus on improving the Bottom Line and financial operations of Low-Code Practice Presales Consultant for Low-Code and Business Process and Decision Management Practice with a focus on APAC and MEA Customers Presales Consultant for Intelligent Process Automation Practice with a focus on UK&I BFSI Customers Service Delivery Manager for Microsoft Application Portfolio with 65+ applications across support coverages in 24*7 Providing process management insights for projects from Business Planning stage till Support and Measure for large global accounts. Primarily dealing in collaborating with clients to ensure quality and/ or scheduled delivery of projects mostly Waterfall( gradually moving towards Agile) and mitigating related risks across multiple delivery groups and projects and also auditing the deliverables using tools like JIRA, Clarity, SharePoint, etc.. Trained as an SAP SD Functional Consultant for a global account in Communications and Media Industry for requirement gatheringEnsured providing reliable fixes for incidents as a part of Production SupportProvided smooth month end closure for Order to Cash Systems

  • Global FinOps Lead

    May 2022 - Nov 2022

  • Presales Consultant

    Oct 2020 - Apr 2022

  • Presales Consultant

    May 2020 - Sept 2020

  • Service Delivery Manager

    Jan 2018 - Apr 2020

  • Process Manager

    Oct 2016 - Dec 2017

  • Management Trainee

    Jul 2015 - Sept 2016
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  Deloitte

  Nov 2022 - now

  Client Account Manager | Deloitte USI

  Client Account Manager for UK Consumer Industry Customers