Seth Tackett

Experience

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  Cott Systems

  Aug 2002 - Nov 2010

  Designed, managed, and operated IT infrastructure supporting the business and hosted services consumed by customers. Worked collaboratively with engineering expanding and enhancing hosted services attaining increased customer adoption of disaster recovery, offsite backup, and web hosting capabilities. Assisted implementation teams with onsite customer infrastructure refresh and new deployments. Mentored team members on new technology and augmented with outside vendors to fill skill gaps keeping current on IT trends that improved products and services delivered. Show less

  • Systems Administrator

    Aug 2005 - Nov 2010

  • Software Solutions Specialist

    Aug 2002 - Aug 2005
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  Netwave Corporation

  Nov 2010 - Jan 2013

  Solutions Architect

  Consulting focused around full stack virtualization design, implementation, and support for government and small to medium businessesContributed to the growth of the Managed Services business by aiding sales in expanding the customer base, facilitating customer onboarding, providing ongoing support, and introducing value-added services such as Infrastructure as a Service (IaaS) and offsite backup.Documented and trained peers improving supportability across the customer base.

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  VMware

  Jan 2013 - Nov 2023

  Contributed to quarterly releases strategizing, prioritizing, and defining the right features with peersCollaborated with User Experience (UX), Tech Marketing, Engineering, and Program Managers for feature definition, planning, and launchContributed to release readiness providing content for release notes, documentation, communications, and blogs to ensure positioning and proper alignmentMet regularly with key stakeholders supporting business needs as well as customers to capture feedback Built analytics model to track service adoption and feature usage informing product decisions and planning efforts. Show less

  • Product Line Manager - VMware Skyline

    Jul 2021 - Nov 2023

  • Staff Architect, TAM Solutions

    Jan 2019 - Jul 2021

  • Staff Technical Account Manager

    Jan 2013 - Jan 2019
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  Broadcom Software

  Nov 2023 - Aug 2024

  Technology Product Management | VCF

  Focused on defining features promoting self-help and simplification for VMware Cloud Foundation thereby improving serviceability and supportability for customers.Contributed to defining the VMware Cloud Foundation future telemetry strategy under the Customer Experience Improvement Program (CEIP).